Office Manager Operations Coordinator

Sugar Bear Home services is a fast-growing Bay Area home service company Specializing in Plumbing, Electrical, and HVAC Services. We are known for our professionalism, strong customer care, and team-first culture. We are looking for a driven, organized, and confident leader to help manage daily operations, support our team, and deliver excellent customer services. This role is deal for someone who thrives in a fast-paced environment, communicates clearly, and takes ownership.

POSITION OVERVIEW:

We are hiring a strong communicator and natural leader who can help manage office operations, handle phones, support scheduling, and keep daily workflows organized.

RESPONSIBILITES:

Answer incoming calls professionally and confidently Schedule service appointments, meetings, and interviews Communicate clearly with customers, technicians, and management Manage daily planning and dispatch coordination Create and update documents, notes, and job records Maintain customer files and digital records Assist with invoices, billing, and basic QuickBooks tasks Track inventory and office supplies Organize paperwork and office supplies Follow simple instructions while also thinking ahead Support leadership and ask for help when needed Provide excellent customer service at all times

IDEAL CANDIDATE TRAITS:

We are looking for someone who is: Strong communicator (phone, text, email) Friendly, honest, and professional Confident and comfortable leading conversations Driven and motivated to grow with the company Organized and detail-oriented Able to multitask and stay calm under pressure Not afraid to ask questions or for help Work well with others and supports the team Reliable with a strong work ethic Comfortable in a fast-paced environment

REQUIRED SKILLS:

Strong computer skills Experience with: Microsoft Excel Email & scheduling systems Document creation Note-taking and organization Basic knowledge of: Quickbooks (or willing to learn) Invoicing Filing and record keeping Ability to learn new software quickly (Home Service experience is a plus but not required.)

WHY WORK WITH SUGAR BEAR HOME SERVICES?

Stable, growing company Supportive leadership Opportunity to grow into a long-term role Respectful team environment Hands-on training provided Room for advancement

HOW TO APPLY:

Apply through CareerPlug with your resume and a breif description of why you would be a good fit for this role. #J-18808-Ljbffr Sugar Bear Home Services,LLC