Treatment Coordinator - Cosmetic Dentistry of Hayward

Treatment Coordinator Position Overview Position Title: Treatment Coordinator Employment Category: Full-Time Schedule: Monday – Friday Compensation: $22.00 – $30.00 / hour (Based on experience) Pay Type: Hourly Benefits: Competitive benefits package including health insurance, dental coverage, paid time off (PTO), and holiday pay. Why You'll Love This Role Be the Bridge: Guide patients through complex treatment paths with clarity, helping them leave with confidence instead of confusion. Make a Measurable Impact: Help patients understand their financial options and secure third-party financing so they can achieve the healthy smiles they deserve. Thrive in a Positive Culture: Work alongside a supportive, structured, and friendly team that prioritizes both clinical precision and a warm workplace environment. Job Responsibilities Treatment Presentation: Present and clearly explain comprehensive dental treatment plans (including implants, bone grafts, bridges, and crowns) with empathy and expertise. Financial Coordination: Assist patients in navigating insurance coverage, coordinate third-party financing options (e.g., CareCredit), and structure manageable payment plans. Insurance Verification: Actively verify dental insurance benefits and confidently break down coverage details to patients. Scheduling Optimization: Coordinate and schedule advanced dental procedures to maintain smooth patient flow and meet daily practice production goals. Team Collaboration: Partner closely with our 2 doctors and the clinical team to ensure seamless handoffs, preparation, and patient follow-up care. Required Qualifications Experience: 1+ years of experience working as a Treatment Coordinator or Financial Coordinator in a dental office. Insurance Competency: Proven experience with insurance verification and a strong comfort level explaining complex policy limits to patients. Clinical Literacy: Solid familiarity with advanced and cosmetic dental cases (implants, crowns, bridge work, and oral surgery). Interpersonal Skills: Exceptional communication skills with a knack for building trust, calm reassurance, and long-term patient relationships. Organization: Highly detail-oriented and skilled at managing busy schedules without feeling rushed. Preferred Qualifications Proficiency with modern dental office management software (e.g., Dentrix, Open Dental, or Eaglesoft). #J-18808-Ljbffr American Dental Companies