Assistant General Manager

Assistant General ManagerKenton County Golf Courses, located in Independence, KY, is pleased to announce an excellent career opportunity for a full-time Assistant General Manager. We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.Compensation: $54,000.00 per year General Purpose: The Assistant General Manager reports directly to the General Manager. The Assistant General Manager will help direct and administer all aspects of the operation and will coordinate and administer the property's policies and procedures as defined by the property's ownership or Troon.Key Responsibilities:Manages the office area to ensure effective telephone and mail communicationsManages all aspects of the club in the absence of the General ManagerAssists in hiring, developing, and supervising all key management employees of the propertyProcesses customer reservations for guests of the golf courseProduces daily reports related to rounds, sales, and other metrics for managementAssists in coordinating individual, group, and tournament play as directed by the First Assistant Golf Professional or Head Golf ProfessionalWorks closely with the Marshall and Starter to monitor all aspects of play, including starting, monitoring pace of play, safety on the course, and golf course markingsProvides customer service to arriving guests to help expedite the check-in processAssists in the reconciliation of cash and accounts receivable charges to the daily register at the close of dayAssists in overseeing the care and maintenance of the property's physical assets and facilitiesProvides assistance in the management of the Pro ShopMaintains positive and productive relationships between the golf facility and its board of directors, golfers, guests, employees, community, government, and industryAssists with sourcing, hiring, developing, training, and motivating a professional, service-oriented staff at the discretion of the General ManagerAssists the General Manager in managing staff by conducting staff meetingsEnsures standards by implementing course policies and proceduresPerforms other duties as assigned by manager or supervisorEducation and Experience:One to three years of experience in the golf industryFour-year college degree (preferably business related)Minimum Qualifications:PGA Membership or PGA registered apprentice in good standingMust have supervisory, coaching, and staff development experienceMust have experience in total golf facility management and a demonstrated ability to run a professional, efficient, high-quality, service-oriented operationMust be proficient in Excel, Access, Word, and POS systemsWorking knowledge of club accountingMust have a strong business aptitude and passion for the golf businessExperience assisting with building player development programsExperience acting as a club liaison to the communityMust have exceptional customer service skillsMust be highly motivated, goal-driven, and a self-starterMust be extremely organized, efficient, and detail-orientedMust possess exceptional written and verbal communication skillsHighly polished interpersonal skills, with the ability to connect with people easily and quicklyMust have the skill to exercise good independent judgment in assessing situations and making decisionsBenefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:Healthcare Benefits – Medical, Dental, and Vision coverageRetirement Benefits – 401(k) with employer match (19 years of age and older)Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteriaAdditional Compensation – Eligibility for Bonuses, Service ChargeEligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.About Troon: Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.