Customer Service Specialist
$22.65 - $30.4 per hourCynet Systems
Job Title Pay Range: $22.65hr - $30.40hr Requirement/Must Have: 1+ years of experience in customer service-related work. Completed Secondary Education. Basic understanding of customer relationship management (CRM) software. Strong verbal and written communication skills. Customer service skills and professionalism with a strong ability to diffuse customer concerns. Responsibilities: Respond promptly and professionally to incoming telephone calls, chats, and tickets. Assist with order problems, exchanges, edits, and tracking. Develop knowledge of products, services, etc and effectively convey this information to customers. Understand and resolve compliance issues in accordance with policies and procedures. Be an active team member and support overall teamwork and morale. Adhere to all established procedures, policies, and safety rules. Maintain established performance levels.
Vacancy posted 5 days ago
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