Assistant Golf Professional

Assistant Golf Professional - Lodge/Golf Shop (Full-Time) Join to apply for the Assistant Golf Professional - Lodge/Golf Shop (Full-Time) role at Sea Island Company Overview Basic Job Function: Assist the Head Golf Professional in the management of golf operations, including the Pro Shop, golf cart rentals, driving range, and assist the golf staff in providing members and guests of Sea Island Golf Club with an incomparable golf experience while abiding by all company and departmental policies and procedures. Work involves independent decisions requiring technical knowledge, sound judgment and familiarity with the golf industry standards. Responsibilities Assist in receiving and inventorying new merchandise; assist in displaying golf shop merchandise; monitor inventory levels and restock as needed; assist with physical inventories; ensure all merchandise is correctly tagged and priced; assist in selling merchandise and customer service; assist with services such as club fitting, repair, re-gripping and special orders. Operate point of sale system to record sales, guest fees, caddie fees; record and bill orders into the register system using guest/member cards; record daily sales and rounds played into Excel documents; learn and recognize regular Guests and Members; answer incoming telephone calls. Assist scheduling tee times and answer questions regarding golf facilities; take reservations for golf cottage and relay information to the Head Professional and Special Projects Manager; assist Head Professional with guest accommodations. Assist Head Professional in supervising Outside Service Staff with emphasis on member and guest service; assist Outside Operations Manager with golf cart operation (cleaning, stocking, charging); monitor cart maintenance (tire pressure, battery water level); assist in training Cart Attendant employees. Assist Outside Operations Manager with the operation of the practice range (set up pyramids and stands in the morning, remove stands in the evening, ensure pyramids are full, and range is stocked); monitor practice range equipment (practice balls, bag stands, range picker, shag bags, ball washer). Provide quality individual and group instruction to members; work through Sea Island Golf Club Teaching Program; observe Sea Island Instructional staff as scheduled; ensure Caddie Master is aware of Caddie needs 24 hours in advance and communicate needs and feedback to Caddie Master. Assist Head Professional and Caddie Master with monitoring of Caddie performances; assist Head Professional with all tournament operation needs; communicate with Outside Service Manager to inform outside staff of tournament needs for practice range, golf carts, F&B needs, security gate and bag drop staff; assist Outside Service staff when needed. Assist in supervising Course Maintenance Personnel in charge of Daily Course Setup; assist Head Professional with golf course setup; assist with teaching golf lessons or clinics while improving teaching skills; communicate food and beverage needs with Executive Chef for lunch at 10th tee. Maintain timeline for the Sea Island PGA Professional Golf Management Program; fulfill PGA Member Service Requirement (MSR) to maintain class “A” standing; maintain knowledge of guest services, activities, dining options, shops, local attractions, and Sea Island history to answer guest questions; complete a Guest Problem Resolutions (GPR) form when issues arise and follow up as needed. Maintain cleanliness and organization in all work areas; uphold departmental standards of quality/timing and compliance with policies; report equipment problems, safety hazards, or unsafe practices to supervisor; attend all scheduled employee meetings and contribute suggestions for improvement; perform other duties as delegated. Qualifications Some knowledge of daily golf course operations, USGA rules, handicap, course rating system, golf swing mechanics and general game of golf. Currently working towards Class A PGA Membership; currently enrolled in the PGA Professional Golf Management Program or willing to enter the program; must possess the golf skills to pass the Player Ability Test for the PGA program. Excellent communication skills, both written and verbal; college degree preferred; positive attitude and ability to work with a variety of people. Demonstrates Sea Island Five-Star Behavior Standards with guests, members and co-workers; exemplifies core company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust). Physical Requirements Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, push, pull, and walk for prolonged periods. Hearing and vision ability; ability to work outdoors in sun, heat, cold, wind, rain and noise. Ability to teach and assist with golf lessons or clinics; lift, carry, pull and push up to 50 lbs intermittently; read, write and communicate effectively in English. May be exposed to mechanical, electrical, chemical and fume hazards; maintain compliance with Sea Island’s Company Resort Professional Image Policy. Seniority level Entry level Employment type Full-time Job function General Business, Management, and Business Development Industries Hospitality Note: This description has been cleaned to remove extraneous duplicates and formatting while preserving original responsibilities and requirements. #J-18808-Ljbffr