Hockey Operations IT Specialist

Organization Overview:
The Florida Panthers enter their 33rd season in 2026-27 as one of the National Hockey League's premier franchises. As back-to-back Stanley Cup champions in 2024 and 2025, the Cats have emerged victorious in 11 of their past 12 postseason series and have captured four Eastern Conference championships. The Panthers are led by President of Hockey Operations & General Manager Bill Zito entering his seventh season, and President of Business Operations Michael White who begins his first full season.

As the NHL's southernmost team, the Panthers operate four facilities in Broward County, Florida: Amerant Bank Arena in Sunrise; the Panthers IceDen in Coral Springs; the state-of-the-art Baptist Health IcePlex in Fort Lauderdale; and the renovated War Memorial Auditorium, which hosts concerts and events for the South Florida faithful year-round.

An organization with deep roots in the community, the Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. Emphasizing a culture of selfless service both on and off the ice, the Panthers pillar program, "Heroes Among Us," honors a United States military veteran at every game. The Florida Panthers Foundation focuses on four core pillars: veterans' affairs; children's health and education; raising awareness for the endangered Florida Panther; and growing youth hockey throughout the region. The Panthers remain committed to empowering our fans to live sustainably and to strengthen the resiliency of our diverse communities throughout Florida and the tri-county area.

Hockey Operations IT Specialist

• Organization: Florida Panthers Hockey Club
• Department: Hockey Operations / Information Technology
• Employment Type: Full-Time
• Location: Sunrise & Fort Lauderdale, FL - On-Site

Job Summary

The Hockey Operations IT Specialist serves as the dedicated technology resource for the Florida Panthers Hockey Operations department. This full-time role is responsible for managing all hardware, software, networking, and data infrastructure that supports hockey ops staff, analytics, and affiliated facilities. When not actively engaged on hockey ops priorities, the Specialist collaborates with the broader IT organization to support business-side technology needs.
Primary Responsibilities
Hardware & Software Management

• Manage, configure, and maintain all hardware and software assets used by the Hockey Operations department
• Deploy and administer Microsoft 365 products, hockey operations platforms, and AI tools
• Provide hands-on training and ongoing support to hockey ops staff on software utilization, targeting a working level of proficiency across the team
• Order, track, and maintain an accurate inventory of all HO hardware; coordinate with staff on proper use and care of equipment

Network & Connectivity

• Manage internet infrastructure and access across all Hockey Operations facilities
• Ensure reliable, high-bandwidth connectivity during high-demand situations including draft rooms, scouting meetings, video sessions, and travel
• Coordinate remote access and VPN solutions to support staff while on the road

Data Infrastructure & Security

• Design and maintain a unified Hockey Operations network and cloud storage environment for all HO data
• Implement and enforce security protocols, access controls, and software configurations across all HO systems
• Ensure data integrity, redundancy, and appropriate access management for sensitive hockey operations information

Cross-Functional Collaboration

• Partner closely with the Analytics department to understand and service their specific technology and data infrastructure needs
• Work with external AI vendors and technology consultants to evaluate, implement, and maintain software and hardware solutions
• Provide on-site IT support at the IceDen facility as needed
• Support broader IT department initiatives when Hockey Operations workload permits

Qualifications
Required

• 3+ years of experience in IT support, systems administration, or a related role
• Proficiency with Microsoft 365 administration, Windows environments, and cloud storage platforms
• Experience designing and managing LAN/WAN networks and remote access solutions
• Strong troubleshooting skills across hardware, software, and network issues
• Ability to communicate technical concepts clearly to non-technical end users
• Highly organized with demonstrated ability to manage hardware inventory and documentation

Preferred

• Experience supporting a professional or collegiate sports organization
• Familiarity with hockey operations software platforms (e.g., video review, scouting, player management systems)
• Exposure to AI tools and enterprise AI vendor management
• Experience with cybersecurity best practices and endpoint security software
• Willingness to travel with the team and work non-traditional hours including evenings and weekends

Position Type/Expected Hours of Work: This is an exempt position. Must be able to work flexible hours including nights, weekends , and occasional holidays as needed.

At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.


We welcome all to apply and join our team.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.