Student Financial Aid Officer II

Student Financial Aid Officer IIAre you interested in helping students achieve their educational and professional goals? Are you looking for a rewarding opportunity in higher education that provides a hybrid remote work schedule and a comprehensive benefits package including employee tuition assistance? If so, apply now to join our team!The Student Financial Aid Officer II performs a variety of job duties associated with the coordination, awarding, disbursement, and returning of state, federal and institutional financial aid assistance programs as part of the Office of Financial Aid Counseling and Customer Service Team. This position advises students and families about financial aid processes and requirements, collaborates with other University departments to promote a positive student experience, and works with other Office of Financial Aid teams to ensure efficient and accurate processing of financial aid.Minimum Education and Experience - Bachelor's degree and one year of work experience in Financial Aid or a related field, or an equivalent combination of education and experience.Essential Duties and Responsibilities - Provide information to students regarding federal, state, and institutional financial aid program requirements and procedures; advise parents and students about availability of financial aid, the application process, and rights and responsibilities related to student aid. Accept and process financial aid applications and forms from students, reviewing for completeness and accuracy; communicate with students regarding status of financial aid applications and pending supporting documentation. Keep abreast of federal, state, institutional, and office policies to best advise students of eligibility, verification, and appeal requirements and status; serve as point of contact for complicated/involved issues between processing or technical support and the student (or parent, if applicable). Serve as point of contact for other UT Dallas departments (e.g. Admissions, Bursar, Advising, Veterans Center) regarding financial aid questions and/or issues. Assist students/parents in locating UT Dallas resources (e.g. academic advising, student affairs services, student and academic records services, student finance services) as well as external resources (e.g. NSLDS, loan servicers). Advise students on loan requirements such as entrance and exit counseling, repayment options, and overall debt. Demonstrate integrity and ethical behavior in working with confidential information and maintain a high level of confidentiality.Physical Demands and Working Conditions - Requires the ability to sit or stand at will for extended periods throughout the workday; Requires the ability to perform frequent to constant repetitive keyboarding functions to complete work tasksAbout UT Dallas The University of Texas at Dallas is a top public research university committed to admitting, enrolling, and graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. A variety of people, ideas, backgrounds, and perspectives is crucial to achieving our vision and mission.What We Offer UT Dallas aims to attract and retain talented staff and faculty to support the University's students and mission. We offer a comprehensive benefits package, including: Medical with prescription drug coverage (100% paid for full-time employees), dental, and vision insurance plans Life, AD&D, and disability insurance plans Flexible Spending Accounts Paid time off and holidays Retirement plans Employee tuition assistance Professional development and training opportunities Employee wellness and employee assistance programs Employee resource groups and much more!