Legal Receptionist

About Us:

Opensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.


Our Mission:

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Opensity Solutions is seeking a professional and highly organized Legal Receptionist to be the welcoming face and voice at our client's midtown office. In this pivotal role, you will ensure smooth office operations by managing receptionist responsibilities, supporting administrative functions, and maintaining client confidentiality. If you thrive in a professional business environment, possess strong technical acumen, and can provide elevated concierge style customer service we invite you to join our dynamic team.

Essential Job Responsibilities

• Be the office ambassador for all firm staff and clients
• Answer incoming telephone calls and forward to the appropriate person
• Take accurate and complete messages for those who are unavailable
• Promptly greet and announce visitors in a friendly and business-like manner
• Work with practice administrators to order food and arrange vendors
• Assist with firm events
• Maintain a neat and organized reception desk and front lobby area
• Order and stock supplies as needed
• Perform other duties as requested

Qualifications & Requirements

• High School Diploma or GED
• Minimum of 1 year work experience as a receptionist, preferably in a legal environment
• Previous experience in a client service field preferred
• Ability to multitask with attention to detail
• Ability to handle complaints with professionalism, patience, and diplomacy
• Working knowledge of MS Word, Excel and Outlook
• Strong technical acumen to utilize conference room management software
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time
• Shift: 8:30am to 5:30pm (Occasional Overtime Required)

Compensation

The Compensation range for this role is up to 23.50 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Benefits

All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.


Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.


We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.


Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.