Support Engineer I Travel-Heavy Tech Support
BLUE ALLIANCE Defunct
Blue Alliance is seeking a Support Engineer I to provide technical support primarily via phone and ticketing system, with occasional onsite support in Cincinnati, Ohio. This role involves documenting activities in real-time, maintaining service level agreements (SLAs), and ensuring customer satisfaction. Ideal candidates will possess foundational skills with ticketing software, remote support tools, Active Directory, and basic networking troubleshooting. The position involves significant travel and adherence to company policies. #J-18808-Ljbffr
Vacancy posted 2 days ago
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