Behavioral Health Technician

Job Description

Job Description

Behavioral Health Technician

Location: Overland Park, KS
Full-Time | Monday - Friday
Competitive Pay + Benefits

Join Our Growing Mental Health Team

We are seeking a compassionate, organized, and patient-focused Behavioral Health   Spravato Technician to join our mental health practice. In this role, you will play a vital part in supporting patients receiving Spravato® (esketamine) treatment for depression and other mental health conditions. The ideal candidate enjoys working directly with patients, thrives in a collaborative healthcare environment, and is passionate about improving patient outcomes.

This position offers a consistent weekday schedule with no evenings or weekends, making it an excellent opportunity for someone seeking work-life balance while making a meaningful impact.

Schedule

• Monday - Thursday: 7:00 AM - 3:30 PM
• Friday: Flexible schedule based on weekly hours and patient needs
• Unpaid lunch break (30 minutes to 1 hour)
• Two paid 15-minute breaks

Pay & Benefits

• Pay Range: $22-$30 per hour
• Annual pay raises (discretionary)on anniversary date of hire + gift card
• Health Plan Insurance: 80% company paid 20% employee paid (available after 30 days)
• Paid Time Off-begin accrual on first day + 7 paid holiday per year
• Retirement & Profit Sharing with company match
• Dental, Vision and other voluntary benefits available at employee cost
• Discretionary bonus available when applicable

What You'll Do

Patient Care & Treatment Support

• Educate patients about Spravato treatment during initial consultations.
• Complete patient assessments, obtain vital signs, and prepare documentation for provider review.
• Monitor patients throughout treatment and identify potential adverse reactions.
• Administer psychiatric rating scales and document outcomes.
• Establish therapeutic relationships with patients and families.
• Maintain a safe, welcoming, and healing treatment environment.

Care Coordination & Administrative Support

• Schedule, maintain, and adjust patient appointments.
• Manage patient waitlists and coordinate treatment schedules.
• Verify insurance benefits and investigate coverage issues.
• Obtain prior authorizations and assist with appeals.
• Prepare financial estimates and manage payment plans.
• Coordinate with pharmacies regarding medication approvals and delivery.
• Conduct chart reviews and maintain accurate electronic medical records.

Compliance & Clinic Operations

• Maintain patient confidentiality and HIPAA compliance.
• Ensure REMS (Risk Evaluation and Mitigation Strategies) compliance for Spravato.
• Safely manage controlled medication inventory and storage requirements.
• Keep treatment rooms organized and stocked with supplies.
• Follow company policies and applicable state and federal regulations.

What We're Looking For

Required Qualifications

• Medical Assistant, Medication Aide, Behavioral Health Technician experience
• Strong computer skills and experience using electronic medical records (EMR/EHR) systems.
• Excellent communication and interpersonal skills.
• Ability to work effectively under supervision while collaborating with a multidisciplinary mental health team.

Preferred Qualifications

• Certified Nursing Assistant (CNA) and/or Certified Medication Aide (CMA).
• Prior authorization and insurance verification experience.
• Mental health, behavioral health, psychiatry, or healthcare experience.
• Experience working with patients experiencing anxiety, depression, or other mental health conditions.

Physical Requirements

• Ability to remain seated and work at a computer for extended periods.
• Ability to assist patients with ambulation when necessary.
• Ability to maintain a safe treatment environment and respond appropriately to patient needs.

Why Join Us?

• Meaningful work that directly impacts patients' lives.
• Supportive, collaborative clinical environment with office of 20-25 people
• Consistent weekday schedule.
• Professional development and cross-training opportunities.
• Opportunity to be part of an innovative mental health practice focused on patient-centered care.

If you are compassionate, detail-oriented, and passionate about helping individuals on their mental health journey, we encourage you to apply and become part of our dedicated team.