Patient Services Representative

**Our promise to you:** Joining UChicago Medicine AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 5201 Willow Springs Rd **City:** La Grange Highlands **State:** Illinois **Postal Code:** 60525 **Job Description:** **Location: 5201 S Willow Springs Rd, Suite 490, La Grange, IL** **Schedule: Monday-Thursday 8a to 5p, Friday 8:30a to 3:00p** + Greets patients to complete check-in/out process. + Obtains demographic and financial information for scheduling/registration process. + Collects payments for co-pays, self-pay, and additional balances. + Answers Five 9 calls in a timely manner and completes queue call backs. + Assists with completing prior-authorizations for in-office and hospital procedures. + Assists with WQ's and On Base. + Performs additional administrative duties as needed. + Provides great customer service to all patients, staff, and vendors within the organization. + Other duties as assigned. **Knowledge, Skills, and Abilities:** + Medical Terminology [Required] + Epic Knowledge [Required] + Typing/Data Entry [Required] + Medical Terminology [Preferred] + Epic Knowledge [Preferred] + Typing/Data Entry [Preferred] + Insurance Verification [Preferred] + Prior-Auth Experience [Preferred] + Multi-tasker [Preferred] **Education:** + High School Grad or Equiv [Required] **Work Experience:** + 1+ year of experience in healthcare [Required] + 3+ years' experience in healthcare registration and insurance process [Preferred] **Physical Requirements:** _(Please click the link below to view work requirements)_ Physical Requirements - **Pay Range:** $17.47 - $27.94 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Experience **Organization:** AHMG GLR Management JV Staff **Schedule:** Full time **Shift:** Day **Req ID:** 153277087