Senior Account Manager

Brand: Orange 142

Department: Client Success

Reports to: SVP, Inside Sales & Client Success

Job Title: Senior Account Manager

Job Type: Full-Time


Location: Hybrid (Austin, TX)

About Us

Direct Digital Holdings (Nasdaq: DRCT) is a leading advertising and marketing technology platform that collectively delivers marketing solutions through its two brands in the Digital Advertising and AdTech industry: Colossus SSP and Orange 142 . As the 9th Black-owned company to go public in the U.S., we take immense pride in our role as industry trailblazers to help brands, middle market companies, Fortune 500 and agencies deliver successful marketing results that drive return on investment and strategic growth objectives. Direct Digital Holdings is not just shaping the present; we're paving the way toward providing Digital Advertising for Everyone.

Orange 142: digital media and advertising company offering advertising and marketing solutions for marketers in midsize to enterprise companies. Orange142 acts as a trusted partner, helping companies and institutions effectively connect with their target audiences, captivate their attention, and drive ROI across digital media channels.

The Opportunity

Direct Digital Holdings is seeking a Senior Account Manager to join the team at Orange 142 .


The Senior Account Manager bridges the gap between O142's clients and internal teams by recommending strategy, overseeing execution, and ensuring client satisfaction for high budget, complex campaigns. This is a great opportunity for any individual who is passionate about exceeding client expectations, thrives in a fast-paced environment, and shares the team's enthusiasm for delivering impactful campaigns. This role is focused on nurturing long-term and successful relationships with key clients while uncovering revenue growth opportunities.

Responsibilities

• Partner with clients to define objectives, craft winning strategies, and develop high-performance campaigns across diverse channels.
• Guide and inspire internal teams, including copywriters, ad ops, and designers, to deliver a seamless client experience.
• Steer continuous improvement through data-driven analysis, implementing strategic adjustments to maximize campaign ROI.
• Foster strong relationships by acting as the trusted advisor and voice of the client within the agency.
• Identify and capitalize on client expansion opportunities, proposing new services and generating incremental revenue.
• Effectively communicate campaign performance and insights to clients and internal stakeholders.

Qualifications

• A bachelor's degree from an accredited four-year college or university in Marketing, Advertising, or another related field is preferred.
• Minimum of four (4) years of agency experience, preferably in digital marketing.
• Proven track record of successfully managing multiple client accounts simultaneously.
• Demonstrated success in identifying and driving client upsell opportunities.
• Experience managing high-budget, complex campaigns across multiple channels is preferred.
• Expertise in campaign strategy, budget management, and performance optimization.
• Excellent communication and interpersonal skills, with a passion for building strong relationships.
• Data-driven problem solver with the ability to analyze and interpret campaign performance data.
• Strong leadership and collaboration skills, fostering trust and communication across teams.
• Proactive and organized, with a meticulous eye for detail and a can-do attitude.
• Proficiency in project management tools (Asana, Basecamp, etc.) and Google Suite is required.
• Experience with digital advertising platforms (Google Ads, Facebook Ads, etc.) is required.
• Strong writing and storytelling skills.
• Proficiency in industry best practices and emerging digital marketing trends.

Compensation

Base salary plus annual bonus and benefits.

Benefits

Our "Culture of Care" philosophy is important to us, and we recognize that each member of our team contributes to creating and maintaining an environment of open communication, respect, professionalism, fun, and caring for those we work with.

We place a high value on work-life balance and offer a hybrid work environment as well as flexible PTO.

We also care about your health and well-being, and strive to deliver above-market health, vision, dental, short- and long-term disability, and life insurance benefits at no cost to our employees. Furthermore, we want to help you financially plan for your future by offering a 401(k) plan with a match, and free financial coaching/counseling.

Equal Employment Opportunity

Direct Digital Holdings LLC is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.