Director of Facilities

Director of Facilities

The Director of Facilities ensures building, equipment, and grounds meet quality standards that provide optimal safety, service, and cleanliness to residents, visitors, and staff.

• Ensures residents' comfort by responding to work orders in a positive, timely manner.
• Maintains consistent, accurate logs of safety equipment including fire alarms, fire extinguishers, and emergency response system. Checks equipment according to the community's policies and procedures to ensure all are in safe working order.
• Monitors electrical systems, mechanical systems, HVAC, plumbing systems, sprinkler systems, smoke alarms, and emergency lights to ensure safe working order. Repairs or replaces as needed.
• Monitors temperatures of hot water and refrigerators to ensure safety for residents.
• Ensures proper chemical balance in pool and/or spa, if available.
• Paints rooms and touch-ups as needed.
• Maintains an inventory of housekeeping and facilities supplies in accordance with community's policies. Places orders as needed.
• Monitors and repairs roof, floors, and walls as needed.
• Inspects rooms and common areas on a weekly basis to ensure safety and cleanliness. Logs items that need repair or replacement and completes work in a timely manner according to community's policies and procedures.
• Maintains grounds that reflect an open, welcoming impression to individuals passing by and entering the building.
• Maintains confidentiality of residents' personal information in and out of the community and protects and supports residents' rights.
• Schedules and assigns housekeepers and facilities assistants, following the community's policies and procedures.
• Screens and selects employees following the community's policies.
• Appraises the work of staff under his/her supervision, which is reflective of the employee's strengths and provides expectations for needed improvement, as necessary.
• Provides final inspection of resident's apartment before move-in to ensure all appliances, heater, air conditioner, light bulbs, tub/shower and toilet are in working order. Ensures cleanliness of carpets, walls, floors, cabinets, and appliances.
• Maintains a professional appearance by wearing clean, pressed uniform and a demeanor that encourages a positive nurturing environment for the residents, families, vendors, and guests.
• Maintains a positive customer service environment and practices honesty and integrity in all aspects of performance.
• Ensures adequate daily coverage for meal service by communicating with the Culinary Services Director and/or Host/Hostess, to include taking resident orders for meals, providing drink refills according to residents' / guests' requests, assists with the cleaning, resetting and preparation of the dining room in-between mealtimes.
• Other duties as assigned.

Directly supervises Housekeepers and Assistant Director of Facilities. Responsible for ensuring contractors and subcontractors are performing their work in accordance with contracts.

Qualifications

Knowledge/Skills/Abilities

• Demonstrates a SERVANT heart and attitude by following our Mission Statement
• Knowledge of local, state, and federal regulatory systems for safety and facilities management.
• Knowledge of housekeeping cleaning principles and procedures.
• Ability to make minor and major repairs and paint.
• People skills to communicate with residents and staff.
• Must show compassion and genuinely care for the elderly.
• Must be knowledgeable of the policies and procedures of MSDS sheets on hazardous materials and able to explain to staff.
• Ability to train staff and residents in fire safety and emergency preparedness.
• Must be able to lead a team and prioritize workload as emergencies arise.
• Must be able to effectively communicate with vendors, contractors, and emergency personnel.
• Knowledge of use of hand tools, tractors, lawn equipment, carpet cleaners, and other housekeeping and facilities equipment.
• Ability to use Microsoft Office Suite and other software appropriate to facilities and housekeeping.
• Must maintain a current driver's license and comply with all requirements of our Auto Policy.
• TELS Masters Course completion within 30 days of hire date.

Education/Experience

High school diploma or equivalent required. Previous experience in a health care setting is desired. Previous management experience preferred.

Working Environment/Physical Requirements

Moderate physical activity is required by handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently. Must be able to bend, stoop, and manage bulky objects. This position requires working and driving in inclement weather, being on call 24 hours a day, and responding to emergencies in a timely manner.