HR Generalist

Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website:


We are looking for a reliable, organized, and fun HR Generalist to work with our HR Manager in providing support to the associates and our operations partners while building the culture and engagement of the site. Early arrivals are expected on some days to support new hires and preshift communications. This position will be based at our warehouse in Bethlehem, Pennsylvania where you will be helping launch our newest warehouse in our growing network!


Essential Duties and Responsibilities

• Oversee the onboarding process for new hires, including orientation and coordination with temp agencies
• Audit attendance and timecards, provide coaching and training to supervisors and associates regarding use
• Act as the first point of contact for all associate questions and concerns
• Work under the direction of the HR Manager to achieve employee engagement, retention, and compliance goals and meet company objectives
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Administer and executes routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations
• Support Operations in building a safety culture and ensures the warehouse is following all required OSHA regulations
• Review timecards weekly for 100-150 associates
• Prep for new hires, including creating new hire start lists, submitting IT tickets, printing new hire packets, creating badges, and setting up training room
• Create engagement content in Canva to post on the TVs and fliers throughout the facility
• Process terminations in Workday
• Send weekly hours reports to agencies and review agency billing weekly
• Send out attendance list each morning
• Distribute and track the issuing of vests, badges, and lockers to associates
• Organize and assist in execution of engagement activities
• Place orders for meals, supplies, or engagement activities
• Generate safety inspection list and results weekly
• Create and track new hire & milestone swag bags
• Update anniversary slides weekly
• Report out total hours, terms, and attendance % each day
• Update the notes for associate start of shift meeting as needed
• Organize, update, and maintain HR electronic filing system
• Ensure that HR policies and procedures are consistently followed
• Ensure office and breakroom cleanliness and supplies are maintained, work with vendors to resolve issues
• Performs various other duties as assigned, such as administrative or data entry tasks required for proper filing of documents and accurate timekeeping/HRIS records

Qualifications

• 2-3 years of HR or similar experience required, preferably in a warehousing, distribution center, or manufacturing environment
• Bachelor's Degree in Human Resources or related discipline preferred or equivalent experience
• Proven ability to handle, update and maintain sensitive information in a confidential and professional manner
• Strong customer service orientation and communications skills with demonstrated ability to engage with diverse groups of individuals at all levels
• Ability to use independent judgment and make sound decisions
• Excellent verbal and written communication skills
• Excellent organizational skills with acute attention to detail
• Ability to prioritize tasks and follow through to completion/resolution
• Experience reviewing timecards for 50+ employees preferred
• Proficient use of Google Suite, including Sheets and Gmail
• Experience using Workday a strong plus, but not required

Physical Requirements

• Able to sit for 8-10 hours a day, with ability to walk on the warehouse floor when needed
• Able to use hands for fine manipulation, such as typing and grasping objects
• Able to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
• Able to stoop, bend, reach, push and pull

Work Environment

• Working within an air-conditioned office environment, with regular responsibilities requiring presence in a warehouse that is not climate controlled
• Working around stationery and moving machinery
• Working around Forklifts, and Pallet Jacks

Benefits

• Work with an amazing HR team
• Weekly Pay
• Medical, dental and vision
• 401k Retirement Plan with company match
• Awardco Recognition Program
• 4 weeks of Paid Time Off
• 8 Paid Holidays
• Life Insurance, Short Term Disability, Accident, and other voluntary insurance options
• Health Spending Account (HSA) or Flexible Spending Account (FSA)
• Company sponsored life insurance and long term disability
• Employee Assistance Program (EAP)
• Unlimited coffee
• Casual atmosphere and dress

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.