Social Catering Sales Manager

Job Description

Job Description

Job Title : Social Catering Sales Manager

Department : Catering Sales

Reports to : Director of Catering Sales

Position Summary :

We are currently looking for a Social Catering Sales Manager to join our brilliant team. This person will be responsible for selling, planning, and executing all of the social events including weddings and bar/bat mitzvahs of the banquet space in the Hotel as well as the sleeping room blocks associated with weddings and bar/bat mitzvahs. This position will report directly to the Director of Catering Sales and work with the Banquet Manager, Culinary team, Reservations and Front Desk in communicating the clients' event requests.

Essential Functions :

Event Planning & Execution

• Respond to inquiries and leads regarding all types of social catering events and wedding and bar/bar mitzvah sleeping room block requests.
• Proactively interact with customers/leads; as a representative of the Hotel, it's important that the Manager responds promptly and professionally, whether by phone or email, throughout the entire planning and pre-event process, and creates written communication confirming all details discussed.
• Develop proposals, including menu, rentals, service, creative needs, and contract terms, taking customer's vision and budget into account. Ensures the quotes are correct and helps/supervises to ensure all the details are captured correctly prior to and day of special events.
• Follow through and oversee all the aspects of events, such as ordering of rentals, linen, floral/décor if necessary as well as client/guest interaction.
• Develop Event orders and floor plans as well as cover sheets to help streamline event planning & execution from start to finish
• Also confirms event with the customer and makes arrangements and gets the proper deposit and payment as per the signed and agreed agreement.

Business Development

• Research & solicit potential leads for new business.

• Develops networks and relationships with Local Community, Chamber of Commerce, CVB, social networking groups and find avenues to build new business and retain existing business.
• Provide sales activity logs and communicate weekly on Catering Activity.
• Achieves monthly solicitation, site visit and outside sales calls as required in order to achieve monthly and quarterly assigned revenue goals.
• Attends area Expos (Wedding, Quincenera) to gain leads and positively represent the hotel
• Setup and host tastings/sales presentations at client's location or convenience.
• Develop and maintain relationships with leads through the entire sales process, and continuing as they become repeat customers.
• Contribute to other marketing efforts, email newsletters, social media, etc.
• Maintain, strengthen and keep up to date the hotel's presence on the Wedding Wire and THE KNOT websites
• Knowledge of CI/TY (Marriott's booking tool) is helpful as is knowledge of Marriott Brand Standards

Education & Experience :

The Position of Social Catering Sales Manager requires a four year College degree with a preferred degree in Hotel or Restaurant Hospitality. In addition, the Social Catering Sales Manager should have at least 3 years of catering or sales experience in Hospitality.

Requirements :

• Strong Interpersonal and organizational skills
• Exceptional communication skills (verbal and written)
• Solicitation, negotiation and closing winner
• Attention to detail
• Flexibility with hours including weekends
• Report generation and comprehension
• Marriott CI/TY, Excel, Word
• Problem solver and decision maker
• Local travel for outside sales calls
• Some overnight travel
• Multi-tasker with a positive, delighted to please personality
• Proactive planner who executes and delivers results

This job description reflects Management's assignment of essential functions, and does not restrict Management's right to assign or reassign other duties and responsibilities to the runner at any time.

I have read the job description above and understand the requirements. I have the ability to perform all of the functions listed above. Furthermore, I understand that this is not to be construed as an employment contract, nor does this job description necessarily include all the essential functions of the position. The hotel reserves the right to modify, add or remove elements from this job description at any time.