Department Manager of Digital Workplace & Employee Experience

Required Education/Experience

• Bachelor's Degree in Computer Science, Information Technology, or a related field and 12 years relevant experience or

• Master's Degree in Computer Science, Information Technology, or a related field and 10 years relevant experience.

Preferred Education/Experience

• Master's Degree in Computer Science, Information Technology, or a related field and 10 years relevant experience.

Relevant Work Experience

• Experience with SRE model and implementation with IT teams and leading enterprise transformation, required.

• Experience leading 24x7 IT operations, required.

• Excellent problem-solving and analytical skills, required.

• Effective communication and interpersonal skills, required.

• Relevant experience with cloud, SRE and AI certifications, preferred.

• Experience in IT Automation or AI and AI Ops platforms Implementation preferred

Skills and Abilities

• Demonstrated written communication skills

• Effectively coaches and delivers constructive feedback

• Ability to simultaneously handle multiple priorities

Licenses and Certifications

• Driver's License Required

Physical Demands

• Sit or stand to answer a phone for the duration of the workday

• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday

• Ability to stoop, bend, reach, and kneel throughout the workday

Additional Physical Demands

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

• Travel as necessary

• Ability to respond to emergencies during off-hours

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

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