Trauma-Informed Residential Program Manager

Residential Program Manager Job ID: 620 Location: Westwood, MA Shift: Monday-Friday 9am-5pm Salary: $73,855 As a team, the mission of Lifeworks is to provide advocacy, empowerment, and opportunity to those that we serve. As a member of our team, we are all here to support you as we provide creative opportunities and services to adults with developmental and intellectual disabilities. Lifeworks isn't just a job; it is an opportunity for a fulfilling career with a purpose. We offer competitive pay & excellent benefits in a rewarding and supportive environment. Candidate must have managerial experience and experience working with this population. The role supports women in a residential setting and involves providing hands‑on personal care, emotional support, and daily living assistance in a trauma-informed, dignity-centered environment. This position is assigned to a single‑gender residential program and requires compliance with same‑gender staffing guidelines. Essential Duties Responsible for assisting with all hands‑on direct care which includes but not limited to: showering, toileting, shaving, brushing teeth, meal‑time assistance Handles all aspects of staffing; scheduling, on‑call, training, supervision and relationship management Case Management; develops and implements all aspects of ISPs, schedules medical appointments, program and clinical reviews Completes or delegates the completion of administrative tasks, including but not limited to: staff payroll, updating of manuals and approval/reconciliation of petty cash funds, house accounts and representative payee accounts Conducts and supervises the teaching of activities of daily living, including but not limited to: social skills, personal routines, financial management Serves as a liaison between Agency and the individuals’ family, friends and guardians Implements and oversees the implementation of behavioral interventions Implements and oversees the implementation of emergency procedures that ensure the safety of the individuals, both in the home and within the community Administers and oversees the timely and accurate administration and documentation of medication(s) Maintains a physically safe work environment and reports work related injuries/incidents to Human Resources in a timely manner Performs other duties as assigned by management Requirements Experience managing a group home Experience working with Individuals with ID/DD Bachelor's degree from four‑year college or university; related experience preferred Must be able to pass Fingerprint background check, CORI, DPPC and Driving background checks Valid Driver's License required Valid MAP certification is preferred Excellent verbal and written communication skills Benefits 403(b) matching up to 3% $2,000.00 Staff Retention Bonus after 1 year Health Insurance with 2 plan choices and a 75% employer contribution 4.4 weeks of Paid Time Off in your first year of employment Long-Term Disability insurance & Life Insurance free for employees Tuition reimbursement Flexible spending account EEO Statement Lifeworks, Inc. believes diversity strengthens the value of our workplace and communities. We are proud to be an Equal Opportunity Employer. Disclaimer This job profile identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. The employee can be responsible for all other duties as assigned by supervisor. Employment at Lifeworks is on an at‑will basis. This means that the employee or employer may terminate employment at any time, for any reason or for no reason and with or without prior notice. Nothing in this job description or employee handbook creates an employment agreement, express or implied, or any other agreement between an employee and Lifeworks. #J-18808-Ljbffr Lifeworks