Recruitment & HR Assistant

A bit about us: Established in 1994, The Fragrance Shop is the UK’s leading independent fragrance retailer. Our aim is to make mainstream and luxury fragrances affordable and accessible to all. We showcase more than 130 fragrance brands in over 220 stores throughout the UK and online at We are expanding and are looking for a Recruitment & HR Assistant to join the team and be part of a growing and vibrant brand. Why you’ll love working here: Enjoy work‑life balance with our flexible working scheme – including 15 work from home days a year, duvet days and the choice to flex your working hours. Vibrant state‑of‑the‑art office, conveniently located in Trafford Park with great transport links and free onsite parking. No need to travel to the gym – the company has one here for you! Take advantage of our free onsite gym facilities before/after work or even pop in at lunch time. Generous staff discounts on a wide range of fragrances. Excellent progression and development opportunities – work with teams who are passionate about what they do and develop your expertise within a creative and collaborative space. The role: Working within this fast‑paced role you will be responsible for being the 1st point of contact for all Recruitment and HR queries across our 200+ store estate, Head Office and also at Per‑Scent. You will provide administrative support with all Recruitment and HR processes and procedures, and coordinate the flow of data to ensure an effective onboarding and off‑boarding process. If you’re currently looking for a challenging yet rewarding role where we can confidently say that no two days will be the same and a role where you will gain valuable exposure in a cross‑functional role, then this role will be of interest to you. Responsibilities: Understand the Recruitment and HR processes, Company policies & procedures and systems in which you will be working so that you can offer suitable administration support within the business. Provide support to the recruitment, offer and on‑boarding processes and ensure all Contracts of Employment are issued in a timely manner. Deal effectively and professionally with 1st line Recruitment and HR queries over the phone, via email or face to face. Support with the next stages of implementation for the Talent & Recruitment system. Work with teams across the business to improve onboarding process to support the retention of team members. Track probationary periods and proactively support managers on process. Ensure an effective leaver’s process. Conduct exit interviews as appropriate and provide analysis of the feedback. Coordinate incoming and outgoing references. Administer Recruitment communications through a range of media. Accurately maintain both paper based and electronic employee files. Support the HR system development e.g., integrating Shopworks and People XD. Perform any other duties as reasonably required. Experience/Skills: Experience and skills required for the Recruitment & HR Assistant include: Experience working within a busy Recruitment/HR team where the role is varied and complex would be a considerable advantage. In particular supporting recruitment and on/off boarding processes. Understanding processes and writing procedures. Experience working with a Recruitment/HR system would be advantageous. It is of particular importance that you can manage your workload, be proactive and like achieving results both personally but also for the benefit of the team and the business. You enjoy working as part of a team, making decisions which contribute to the business’s success. You possess the ability to be confidential, treat issues with sensitivity and discretion. You enjoy ensuring that your records and data are maintained and correct and have strong IT skills (Word, Excel, PowerPoint, email, internet and social media platforms). Your style will fit well with the company if you are used to being flexible, able to prioritise and manage relationships. What you can expect: Working at the UK’s largest independent Fragrance retailer you will get to work for a company who prides itself on outstanding customer service and delivering fragrance and beauty products in a manner which best meets our customer needs. You can expect to join a team who work hard to achieve results and are focused to ensure a great customer experience. We offer very competitive salaries, along with flexible working options and duvet days. In addition, we further offer a generous staff discount. Where will I be based? The People Team, Fragrance Quarters, Trafford Park, Manchester. How to apply: Simply upload your CV via our careers page. Join us now and help shape the future of fragrance retail! The Fragrance Shop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Due to the high volume of applications that we receive, we are regrettably not able to respond to everyone. If you have not heard from us within four weeks of your application, please assume that on this occasion you have not been successful. #J-18808-Ljbffr Per-Scent