Director of Business Operations

To enhance operational efficiency and reporting accuracy, the full-time salaried Director of Business Operations will manage analytics and reporting for deployment, migrations, Tier 2 support, and training, ensuring leadership has a clear view of performance metrics and profitability in a 100% remote environment. Key responsibilities Design and maintain executive and operational dashboards to track organizational performance across product lines Define and monitor key performance indicators such as on-time delivery, project margin, and Time to Value Automate reporting processes and collaborate with cross-functional teams to ensure data quality and governance Required qualifications Ten or more years in analytics, business intelligence, or operations management with proven reporting capabilities Experience building dashboards and reporting infrastructure in a software or technology company Hands-on experience with project tracking tools like Jira and Smartsheet Proficiency in business intelligence tools such as Tableau, Power BI, or Looker, and SQL for data analysis Strong executive communication skills and a change management mindset