Executive Director

Job Description

Job Description

Join BoldAge PACE and Make a Difference! 

Why work with us?

• A People First Environment:  We make what is important to those we serve important to us.
• Make an Impact:  Enhance the quality of life for seniors. 
• Professional Growth : Access to training and career development.

Competitive Compensation:

• Medical/Dental
• Flex Time Off
• 401K with Match*
• Life Insurance
• Tuition Reimbursement
• Flexible Spending Account
• Employee Assistance Program

BE PART OF OUR MISSION!

Are you passionate about helping older adults live meaningful, independent lives at home with grace and dignity? BoldAge PACE is an all-inclusive program of care, personalized to meet the individual health and well-being needs of our participants. Our approach is simple: We listen to our participants and their caregivers to truly understand their needs and desires.

Executive Director

POSITION SUMMARY: Reporting to the Chief Operations Officer, The Executive Director (ED) oversees the operational, financial, and regulatory performance of the PACE organization, ensuring alignment with BoldAge core values. Responsible for all PACE operations including care delivery, quality improvement, provider network management, and financial operations. The ED promotes high-quality care and program growth. The role includes managing relationships with local, state, and federal agencies, ensuring compliance with reporting requirements, and fostering community and business partnerships. 

ESSESNTIAL DUTIES AND RESPONSIBILITIES  

• Incorporate the organization’s values, mission and promise into the program’s culture, policies, procedures, and day-to-day operations.
• Responsible for the oversight and administration of the PACE Organization in all aspects of operations, financial alignment, regulatory compliance, and program growth.
• Oversee quality improvement and compliance processes to ensure impeccable commitment to quality PACE services. Promote a culture of continuous quality improvement throughout the organization that focuses on data-driven decision making, process improvement, and best practices. Promote a culture that strives to exceed expectations.
• Maintain active, comprehensive, and effective utilization management systems including data tracking, active interdisciplinary team review, and on-going process improvements. Promote creativity in promoting systems to improve utilization rates while maintaining quality services.
• Ensure thorough understanding of, respect for, and adherence to established participant rights by all staff, contractors, vendors, participants, and visitors.
• Communicate with, listen to and interact with participants and their families / caregivers, staff and all stakeholders on a regular basis. Ensure transparency, collaboration, and understanding of the program’s goals and expectations.
• Ensure a deep understanding of the participant population and the program’s ability to meet their needs among all staff and contractors.
• Ensure that the job responsibilities, authorities and accountability of all staff are defined and understood. Ensure that all personnel are assigned duties based upon their education, training, competencies, and job descriptions.
• Maintain a people-first culture through highly effective human resource procedures and a culture of support, transparency, and appreciation for all staff. Ensure staff engagement, productivity, and retention.
• Promote staffing education and competency monitoring procedures to ensure high quality services to participants. 
• Promote and ensure diversity and inclusion throughout the organization that celebrates each individual and fosters deep respect and collaboration.
• Direct, supervise and evaluate the performance of direct reports.
• Performs the duties of Operations Manager/Director as needed. Performs the duties of other IDT members based on professional licensing, competencies, and experience as needed.
• Responsible for maintaining compliance with all State and Federal program requirements, obtaining and maintaining certification under Centers for Medicare and Medicaid Services (CMS) as well as any other State and Federal law and rules pertaining to PACE. Ensure an approach toward regulatory requirements as the “baseline” and promote the expectation to exceed these baselines.
• In collaboration with the Medical Director, monitor medical and specialty services utilization to ensure provision of quality care to participants. Actively manage and oversee contracted providers to ensure compliance and continuously increase quality of services.
• Direct and actively participate in marketing, public relations, and enrollment processes to ensure continued and sustainable census development.

• In collaboration with the Board and Executive Leadership Team, develop and implement a creative, action-oriented strategic plan to promote excellence and continued program growth.
• Responsible for establishing and maintaining liaison relationships and communication with facility staff and services, with support services and community resources, and with participants
• Responsible for the development of the annual operating and capital budget in collaboration with financial services and meeting projected financial benchmarks.
• Recommend, revise, and implement operational policies, procedures and protocols for direct participant care and support services emphasizing a people-first approach that aims to exceed expectations.
• Ensure the development and implementation of an infection prevention and control program.
• Oversee operational compliance with Occupational Safety and Health Administration (OSHA) regulations and agency policies and procedures, ensuring a safe and clean environment for staff and program participants.
• Protect privacy and maintain confidentiality of all company procedures and information about employees, participants, and families.
• Participate in continuing education classes and any required staff and training meetings.
• Maintains professional affiliations and any required certifications.
• Ensure that all personnel are assigned duties based upon their education, training, competencies, and job descriptions.
• On a rotational basis, provide evening and weekend on-call administrative coverage.
• Perform additional duties as required, maintaining a flexible, mission-driven approach that supports the success and adaptability of the entire team.

EXPERIENCE EDUCATION AND CERTIFICATIONS 

• A baccalaureate degree in health care administration, business administration, nursing, public health, social work, or related human services field is required.
• Master's degree in health care administration, business administration, nursing, public health, social work, or related health/human services field is preferred.  
• Professional license and/or certification is preferred (NHA, RN, LSW/MSW, PT, OT, RT, RD). 
• A minimum of three (3) years of experience is required as an administrator in a human and/or health care services operation. (For NJ: Each additional year of full-time, or full-time equivalent, administrative or supervisory experience and/or training in a health care facility may be substituted for each year of the four-year degree requirement. Four years of such experience and/or training may be used to satisfy the degree requirement)
• A minimum of one year’s experience working with the elderly population (required).
• Management experience in a PACE organization, start-up program, accountable care organization, and / or health insurance plan preferred.

PRE-EMPLOYMENT REQUIREMENTS  

• Must have reliable transportation, a valid driver's license, and the minimum state required liability auto insurance.