ServiceNow Solution Architect

ServiceNow Security Architect

Configure, develop, and support ServiceNow modules, including:

• Lead the architecture, design, and delivery of ServiceNow Security Incident Response and Vulnerability Response solutions.
• Translate business security requirements into scalable and secure ServiceNow technical solutions.
• Work closely with business stakeholders, security teams, and ServiceNow developers to ensure optimal platform usage and integration.
• Define and maintain architectural standards, data models, and governance for ServiceNow SecOps implementations.
• Provide expert-level guidance on platform capabilities, limitations, and best practices.
• Design and implement integrations with third-party tools such as Qualys, Tenable, Rapid7, Splunk, CrowdStrike, etc.
• Oversee and mentor development teams during implementation and configuration phases.
• Support pre-sales activities including solution design, client demos, and effort estimation.
• Ensure alignment with security frameworks (e.g., NIST, MITRE ATT&CK, CIS).

Skills and Experience Requirements:

• Bachelor's degree with at least 5+ years of ServiceNow design and development experience
• 5–7 years of ServiceNow experience with at least 3+ years in a Solution Architect or lead role.
• Strong expertise in ServiceNow Security Operations, specifically Security Incident Response, Vulnerability Response.
• Experience with JavaScript, REST/SOAP integrations, and ServiceNow scripting (Glide, Business Rules, etc.).
• Deep understanding of ITSM and ITIL best practices.
• Strong leadership, client management, and stakeholder engagement skills.
• Ability to design solutions that scale across multiple environments and support future growth.
• Strong analytical, communication, and client-facing skills.
• Ability to work in agile and fast-paced environments.
• Excellent problem-solving and analytical skills.