Program Manager - 11043 Updated

Description:

• Manages/oversees all aspects of multiple simultaneous fast-paced assigned initiatives with distributed teams.  With teams becoming more geographically dispersed, strong leadership and team-building skills are essential.
• Leads IT initiatives throughout the entire project lifecycle (initiation, planning, execution, monitoring, and closure).
• Develop and manages detailed project plans, manages project scope and sets milestones, manages budget, tracks project status
• Ensures initiatives are delivered on time, within scope, and within budget
• Designs and maintains project vision, project working standards, and agreements
• Identifies potential risks and develop risk mitigation strategies.
• Manages issues and troubleshoot problems that arise during the project lifecycle, ensuring minimal disruption to the project timeline.
• Tracks, updates, and communicates project status in a proactive manner as it relates to project progress, budget/cost, resource utilization, change requests, issues, risks, and risk mitigation plans
• The ability to communicate complex technical concepts to various stakeholders
• Ability to leverage data analytics for tracking project performance, optimizing processes, and making informed decisions that align with strategic goals .

Qualifications:

5–10+ years of experience in Project/Program Management for large-scale IT implementations

Top 3 Mandatory Skills and Experience :

Enterprise Project Management Expertise (Large-Scale IT Programs)

• 5+ years of experience leading complex, cross-functional technology implementations or system upgrades
• Proven ability to manage full project lifecycle (planning, execution, testing, deployment)
• Strong proficiency with project management tools (e.g., MS Project, Jira, Azure DevOps)
• PMP, PRINCE2, or equivalent certification preferred

Vendor & Stakeholder Management (Global Delivery Environment)

• Demonstrated experience managing third-party vendors (e.g., IBS or similar enterprise platforms) against SOW deliverables
• Strong stakeholder management skills across business, IT, and executive leadership
• Experience coordinating with offshore/global teams (e.g., India-based delivery models)
• Excellent communication, escalation, and decision facilitation skills

System Upgrade & Testing Leadership (Enterprise Platforms)

• Hands-on experience managing system upgrades, including SIT, UAT, and production deployments
• Strong understanding of release management, defect triage, and risk mitigation practices
• Familiarity with integrated systems, APIs, and operational platforms
• Experience in airline, cargo, or logistics systems (iCargo or equivalent) strongly preferred

Nice to have skills:

• Experience with cargo/logistics systems (iCargo strongly preferred)
• Aviation or airline industry experience
• Familiarity with IBS Software platforms
• PMP, PgMP, or equivalent certification
• Experience with enterprise integrations (APIs, messaging systems, operational platforms)