Business Services Executive

Job Description

Job Description

First Commerce Credit Union is hiring a Business Services Executive to support and grow our business member relationships across the Tallahassee community. This role is ideal for a driven commercial banking professional who thrives on relationship development, community engagement, and delivering financial solutions that make a meaningful impact.

About the Role

As a Business Services Executive, you will serve as a trusted partner to local businesses, professional associations, and entrepreneurs. You'll be responsible for generating new business relationships, expanding existing portfolios, and coaching frontline teams to uncover opportunities and deliver exceptional member service. This position plays a key role in advancing First Commerce's vision of Empowering Generations, Transforming Communities .

What You'll Be Doing

• Build and grow commercial relationships through proactive business development, networking, and referrals
• Develop and manage a portfolio of business members by identifying needs and recommending deposit, lending, and convenience solutions
• Cross-sell personal and business products to capture the full financial relationship
• Coach and mentor Financial Center Managers, Commercial Services Specialists, and Financial Services Officers to increase confidence and effectiveness with business members
• Handle or oversee business credit applications and support sound underwriting practices
• Collaborate with financial center teams to improve retention, growth, and overall relationship profitability
• Represent First Commerce at community and business events throughout the Tallahassee area

What You Bring to the Table

• Proven self-starter with strong relationship-building and business development skills
• Confident communicator with a consultative, member-focused approach
• Strong organizational, problem-solving, and time management abilities
• Ability to influence, advise, and partner effectively with both members and internal teams

Qualifications

• 5+ years of successful commercial banking, credit union, or commercial lending experience
• 2+ years of experience as a Personal Banker, Financial Services Officer, Member Services Officer, or Financial Center/Services Manager
• Strong knowledge of commercial products, underwriting, and financial services regulations
• Bachelor's degree preferred (Business, Finance, Sales, Marketing, or related field; advanced degrees a plus)

Why First Commerce?

We're a full-service, member-owned credit union with deep roots in the community and a bold vision for the future. Our culture is built on integrity, innovation, and service excellence. At First Commerce, you're not just joining a company - you're joining a cause.

What's in It for You?

We believe in taking care of our team just like we take care of our members. Here's what you can expect:

• Competitive compensation aligned with performance
• Health, dental, and vision insurance to keep you and your family covered
• 401(k) with company match to help you build your future
• Generous PTO and paid holidays so you can recharge and enjoy life
• Employee assistance programs for life's unexpected moments
• Ongoing professional development to keep you sharp
• Clear advancement opportunities within a growing organization
• A supportive team environment where your voice matters

First Commerce Credit Union is an equal opportunity employer and complies with all applicable federal and state employment laws. Reasonable accommodation is available for qualified individuals with disabilities.