Outbound Customer Service Representative
$16.9 per hourVitavet Labs Inc
Job Description
Job Description
This is an in-office (not remote) position in our Westlake Village, CA facility. The schedule is Mon-Fri (no nights, and no weekends).
We are a growing pet nutrition company looking for a full-time Outbound Customer Service Representative to join our Direct-to-Consumer team.
We provide training so whether you are experienced or new to the workforce, you can succeed with us! Our ideal candidate is looking for a long-term stable position, is technically savvy, loves animals, and has an interest in health and wellness or nutrition.
In this role, you will make outbound calls to existing customers, ABSOLUTELY NO COLD CALLING . Your primary focus will be calling to get updated information for existing customers to ensure they continue ordering with us.
There will also be potential to learn to upsell, and cross-sell from our product portfolio, with a potential career path to Customer Service Representative and/or Account Executive.
Duties/Responsibilities
- Communicate via outbound phone calls, as well as email.
- Follow approved scripts on outbound calls to ensure proper expectations have been set and all compliance needs have been met.
- Use provided rebuttals to overcome objections.
- Address customer questions and concerns regarding their order while also managing account information.
Required Skills/Abilities
- Excellent communication and interpersonal skills with a friendly and confident phone manner.
- Ability to quickly learn about our products and services and efficiently communicate their features and benefits to customers.
- Computer literate and willingness to learn.
- Bilingual a plus.
Salary: $16.90 per hour plus bonus.
Monday-Friday in office position. Full Time preferred.
Vacancy posted 18 days ago
Similar jobs that could be interesting for youBased on the Outbound Customer Service Representative in Thousand Oaks, CA vacancy
- ...The Account Representative - US College sells to higher education faculty... ...faculty members and other customers to gain new business and grow... ...areas by: Employing outbound calling and email campaigns... ...Provides excellent customer service when working with potential...SuggestedWork at officeRemote workWorldwideFlexible hours
SAGE Publishing
Thousand Oaks, CA2 days ago $17 per hour
...from home. Join BCA Financial Services and help patients resolve... ...high volume of inbound and outbound calls Accurately document... ...experience in a call center, customer service, billing, or collections... ..., call center, call center representative, remote call center,...SuggestedHourly payFull timeWork at officeImmediate startRemote workWork from homeMonday to FridayGrabJobs
Thousand Oaks, CA2 days ago$60k - $70k
...Sales Development Representative Fully Remote Westlake Village, CA 91362 Salary Range $60,000.00 - $70,000.00 Base+Commission/year... ...looking for a Sales Development Representative (SDR) to power our outbound efforts and create new opportunities with insurance agents...SuggestedFull timeRemote work- ...Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service Representative...SuggestedImmediate start
Caliber Collision Repair Services
Thousand Oaks, CA3 days ago - ...Customer Service Representative (CSR) – Remote | Inbound Support, Tickets, Chat & Phone Position Type: Full-Time, Remote Working Hours: U.S. Client Business Hours (flexibility for evenings/weekends based on shifts) About the Role We’re hiring a Customer Service Representative...SuggestedFull timeWork at officeRemote workShift workWeekend workAfternoon shift
GrabJobs
Thousand Oaks, CA2 days ago - ...Customer Service Representative The Customer Service Representative is responsible for answering merchant inquiries in a high-volume, fast paced call center environment. They are required to meet/exceed merchant expectations and maintain an excellent image for the company...Shift work
- ...Customer Relations Representative Develop and maintain an excellent relationship with new and existing... ...expressed a desire to cancel their services with us or whose recent account activity... ...requests. Make a minimum of 300 outbound courtesy calls to selected accounts...
- MV Transportation is seeking a Customer Service Representative to support riders using our paratransit, fixed-route, shuttle, and student transportation services. In this role, you’ll handle calls and digital inquiries, provide accurate route and schedule information, assist...
MV Transportation
Thousand Oaks, CA2 days ago $50k - $150k
...elevate engagement across the complete customer journey. The company offers the industry... ...wide business process consulting, with services designed to lower environmental impact.... ...and mentor less experienced sales representatives to achieve their sales targets.Recommend...Work experience placementShift work- ...Call Center Representative At Conejo Services, customer service is our #1 priority. We don't just see a job when we come to a customer's door, we see... ...providing the most effective solution Make high volume of outbound calls to new and existing clients to book or change...Work experience placementWork from homeFlexible hoursWeekend work
$77k - $143k
...identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient... ...real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.Harness digital...Full timeInternshipLocal areaRemote workHome officeVisa sponsorshipRelocation package$50.07k - $70.78k
...7, we've grown to 400+ team members across the United States, representing thousands of dealerships and placing over $1B of media annually... ...and motivated entry-level individual to join our Account Services team in the position of Account Coordinator. The individual will...Temporary workFreelanceLocal areaFlexible hoursProdigious Worldwide
Westlake Village, CA4 days ago- ...Compensation Commission eligible Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Team Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests,...
la esquina mexican grill
Thousand Oaks, CA13 days ago $54.38k - $72.5k
...with applicable Warner Pacific internal departments such as Customer Service, CA Fulfillment and Underwriting as needed. Qualify groups... ...in onboarding and training new brokers. Complete proactive outbound broker calls per week. Cover responsibilities of the assigned...Work experience placementFlexible hours$50k - $150k
...Promotes and sells the organization's products and services, product range, or list of new and existing customer accounts to achieve significant sales targets.... ...met. Coach and mentor less experienced sales representatives to achieve their sales targets. Recommend to...Shift work- ...business processes. Preferred Background in design, marketing, creative services, project management, account management, or a related field. Experience supporting client accounts or customer-facing projects. Familiarity with CRM systems, project management...Shift work
CBS Manufacturing Group
Westlake Village, CA18 days ago - ...Outside Sales Representative Signature Payments- Westlake Village Office Signature Payments by North. Customized payment solutions and technology partners. Who we are... ...business opportunities through high-volume outbound calling and door knocking. This...Work at office
North American Bancard
Westlake Village, CA4 days ago - ACL Digital is looking for an Engineer - Complaints Technical Investigator in Thousand Oaks, CA, for a hybrid role requiring 2-3 days onsite. Candidates should have at least 5 years in complaints handling and failure analysis in medical devices. A bachelor's degree in engineering...
$38 - $43 per hour
Primary Skills: Complaints handling (advanced), Failure analysis (advanced), investigations (advanced), medical device (advanced), ISO systems (intermediate), Risk analysis (intermediate), Technical writing (intermediate) Contract Type: W2 Contract Duration: 12 Months Location...Hourly payContract workLocal areaRelocation- 3 Key Consulting is seeking a Medical Device Complaint & Failure Analysis Engineer for a 1+ year contract in Thousand Oaks, CA. Local candidates only with hybrid onsite 3 days per week. The ideal candidate has 5+ years in complaints handling and failure analysis for Class...Contract workLocal area3 days per week
- Akraya, Inc. is seeking a seasoned investigations specialist to conduct detailed technical investigations into medical device complaints. You will assess returned units, perform laboratory testing, and document findings to drive product improvements and quality. The role...Contract work3 days per week
- ...Operations Account Representative Location: CA - Westlake Village What You'll Do: As the Operations Account Representative, you... ...operational management of client relationships, providing quality service by maintaining client accounts (pipeline management);...Work at office
$25 - $45 per hour
...vital to our daily business operations and customers' success. You grow our agency through... ...marketing relevant products and services. Grow your career as you better... ...in sales (outside sales or inside sales representative, retail sales associate, or telemarketing...Hourly payFor contractorsWork at officeState Farm
Thousand Oaks, CA13 hours ago- ...machines; we deliver life-sustaining care and services. Our vision is to empower complex... ...escalation calls to the office with strong customer service, protecting the patient and... ...carries a meaningful volume of inbound and outbound patient and family calls, including escalations...Full timeWork at officeMonday to Friday
Unicare Health Services
Thousand Oaks, CA2 days ago $77.9k - $103.8k
...we value technical excellence, collaboration, and agility. We’re the world’s leading provider of infrared sensors for space, with customers like NASA, ESA, and the US Department of Defense. What You’ll Do Administer and secure classified IT systems across their full lifecycle...Work experience placementLocal area$16.9 - $17.5 per hour
...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...Hourly payStart working todayLocal areaU-Haul
Simi Valley, CA13 hours ago- ...Customer Service Representative Are you passionate about pets and love connecting with people who feel the same? At Lucy's Doggy Daycare, we're seeking a warm and friendly Customer Service Representative to be the first point of contact for our valued clients and...Full timeWork at officeFlexible hoursShift workWeekend workAfternoon shift
Broadmore Pet Retreat
Newbury Park, CA4 days ago - ...Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members...Full timeTemporary workPart timeShift work
Planet Fitness
Camarillo, CA4 days ago - ...Consultant Warner Pacific Insurance Services is a full-service general agency that provides... ...with assigned Sales Consultant. Make outbound and follow up sales calls to dormant,... ...channels with internal and external customers. ~ Computer literacy with proficiency...Work experience placement
$15 - $18 per hour
Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general product questions while providing a friendly in-store experience. Responsibilities include operating the register, handling cash and card transactions, assisting...Hourly payBest Buy
Thousand Oaks, CA13 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Outbound Customer Service Representative. Be the first to apply!
Related searches
- customer service rep part time Thousand Oaks, CA
- customer support representative Thousand Oaks, CA
- client engagement specialist Thousand Oaks, CA
- customer service account specialist Thousand Oaks, CA
- benefits customer care representative Thousand Oaks, CA
- client service consultant Thousand Oaks, CA
- customer experience agent Thousand Oaks, CA
- customer service expert Thousand Oaks, CA
- customer service officer Thousand Oaks, CA
- financial customer service representative Thousand Oaks, CA