Assistant Store Manager

Job Description

Job Description

Benefits:

• Bonus based on performance
• Company parties
• Employee discounts

The Role
We are looking for a Store Manager / Assistant Store Manager to help run our stores day to day. This is a hands-on leadership role, not an office-only role. You will work shifts alongside employees, help build and cover the schedule, keep the store stocked and priced correctly, and make sure customers are greeted warmly and looked after properly.

You will travel between stores as needed, so a vehicle is required for this role.

Benefits / Perks
Competitive wages
Career Growth Opportunities
Fun and Energetic Environment
Ongoing training
Employee Discount

Job Summary
We are seeking a professional and responsible Store Manager / Assistant Store Manager to join our team. As a Store Manager / Assistant Store Manager, you will be responsible for ensuring the store operates efficiently and follows all company guidelines and procedures. You will work shifts alongside employees, help build and cover the schedule, and assist with training and managing employees to foster a positive work environment. The ideal candidate has fantastic people skills and a passion for customer service. If you want to work in a fun and supportive environment, reach out today!

What You Will Do

Daily store operation
Comply with all operating standards and procedures pertaining to the daily operation and management of the store
Open and close the store according to company procedures, and make sure the store is ready for customers at the start of every shift
Work regular shifts alongside employees, including till work, stocking shelves, and assisting with inventory
Greet customers warmly and develop rapport to encourage repeat business
Handle customer questions and concerns professionally, and resolve everyday issues on the shift before they become bigger problems

Scheduling and team leadership
Help build the staff schedule and ensure every shift is fully covered, including arranging cover for absences
Assist with hiring, training, and monitoring employee performance
Train new employees on till work, stocking, cleaning, food handling where applicable, and company procedures
Foster a positive work environment, where employees know what is expected of them and feel supported on shift
Lead by example on shift — if the work needs doing, you do it with the team, not only delegate it

Stock, orders, and pricing
Do weekly orders, and communicate with vendors about orders, deliveries, and any issues with stock
Complete inventory checks as needed, and follow up on shortages, damaged stock, and discrepancies
Ensure prices are correct on the shelf and at the till, and correct any price discrepancies promptly
Keep shelves stocked, faced, and presentable, and make sure fast-selling items do not run out unnoticed

Standards, safety, and presentation
Maintain cleaning, presentation, and safety standards in the store, including food areas where applicable
Enforce age checks and company procedures for tobacco, lottery, and other age-restricted products
Follow food-safety procedures for hot food and prepared items where applicable
Report maintenance needs, safety concerns, and store issues promptly so they can be fixed

Qualifications
High school diploma or GED required
Previous retail management experience is preferred
Need a vehicle to travel between stores as needed
Competent computer skills
Excellent team building and leadership skills
Excellent interpersonal and communication skills
Able to work a flexible schedule, including weekends, as the store schedule requires

What Success Looks Like
Every shift is covered, and no shift is left short-staffed without a plan
Shelves are stocked, prices are correct, and weekly orders are placed on time
Customers are greeted, helped, and come back again
New employees are trained properly, and the team knows what good looks like
The store is clean, safe, and presentable every day, not only on inspection days