Call Center Sales Manager

Venture Tech Solutions has partnered with a fast-growing leader in the financial services sector to find an exceptional, high-energy Call Center Sales Manager . Based entirely in-office at our client’s corporate location in Plantation, FL, this pivotal role is designed for a strategic, hands‑on leader who knows how to scale production, build high‑performing outbound/inbound phone teams, and foster a competitive, motivating team culture. If you thrive in a fast‑paced environment, possess sharp sales instincts, and love developing raw talent into top‑tier producers, we want to hear from you. What You Will Do Drive Sales Performance: Oversee daily sales operations, monitor live queues, and execute strategic sales plays to hit and exceed monthly, quarterly, and annual revenue targets. Talent Acquisition & Pipeline: Lead the end‑to‑end recruitment process for new phone agents, identifying high‑potential talent to match the client's aggressive growth trajectory. Onboarding & Continuous Training: Design and execute dynamic training programs covering advanced closing techniques, script mastery, rebuttal handling, and product compliance. Coaching & Mentorship: Conduct consistent side‑by‑side coaching, call calibrations, and performance reviews to move underperforming reps to quota and keep top earners motivated. Data‑Driven Leadership: Utilize call center CRM metrics and KPIs (talk time, conversion rates, wrap‑up time) to identify bottlenecks and optimize the sales funnel. What We Are Looking For Education: Bachelor's Degree is required . Leadership Experience: Minimum of 5+ years of direct sales management experience, specifically leading teams within a high‑volume call center environment. Industry Background: Direct experience in Financial Services (e.g., lending, debt resolution, insurance, banking, or wealth management) is highly preferred. Language Skills: Bilingual (English/Spanish) verbal and written communication skills are highly preferred to support diverse team dynamics and customer demographics. Location: Ability to work 100% in‑office daily at the corporate headquarters in Plantation, FL . This position requires some nights and Saturdays. Proven Track Record: Demonstrated ability to build a sales training program from the ground up and hit high‑volume hiring targets. What’s in It For You Competitive base salary coupled with a lucrative uncapped monthly override/bonus structure tied to team performance. Comprehensive benefits package including Health, Dental, and Vision insurance. 401(k) with company match and generous Paid Time Off (PTO). Clear upward mobility within a rapidly expanding financial firm. #J-18808-Ljbffr