Document Processing Specialist

Legal Senior Onsite Service Specialist Position Profile Provides operations functions in one or all the following areas: incoming mail, data entry of party information to e‑filing website, document extraction of court files utilizing Adobe Acrobat and Microsoft Word, uploading of court filings to e‑filing website. Due to the higher level of presentation and telephone skills needed to perform customer‑service duties, employees performing this function are considered to be Senior Legal On‑Site Services Specialist. This position reports directly to the Manager Site Operations or Site Manager, depending on site personnel configuration. Job Duties And Responsibilities Data entry of filing information for documents using a multitude of court websites. Extracting documents from a PDF using Adobe Acrobat. Using Adobe Acrobat and Microsoft Word while filing documents using a variety of court websites. Using Case Management system to track incoming workflow. May perform filing duties in conjunction with specific customer requests. Answers customer questions regarding status or feasibility of job requests. Performs duties related to the receiving of materials. May require periodic overtime on nights and weekends, including off‑hour emergency response. Uses all copier equipment, calculator, fax machine, postage meter and some PC. Performs filing duties, which may include "purging" and archiving old documents. Performs other duties as assigned. Qualifications Basic knowledge of Adobe Acrobat and Microsoft Word. Basic knowledge of Windows/Microsoft Office. Requires high school diploma or GED and 1–2 years of related work experience. May require valid driver's license and minimum levels of auto insurance coverage per Ricoh. Benefits Choose from a broad selection of medical, dental, life, and disability insurance options. Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. Augment your education with team member tuition assistance programs. Enjoy paid vacation time and paid holidays annually. Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development. #J-18808-Ljbffr