Mastro's Steakhouse - Food Runner

The Food Runner is to create the finest experiences for our guest, provide
exceptional service and create a connection with our guests with warmth, energy,
teamwork and professionalism. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

• Maintains a professional image.
• Maintains professional working relationships.
• Delivers food items to guests quickly and accurately.
• Maintains clean and organized work areas.
• Strong product knowledge.
• Respects guest right of way.
• Assures complete food order delivery.
• Notifies manager of unhappy guests.
• Performs assigned sidework duties.
• Assists managers/chefs as directed.

• Stands during 6-8 hour shift.
• May be required to assist service staff during peak periods.
• Able to manage unsatisfactory guest experience.
• Lifts 50 pound trays during shift and may carry up stairs.
• Able to hear guest order and requests amidst loud, background
noise.
• Fluent in English.

• Multiple benefit plans to suit your needs 

• Paid Time Off 

• 401K 

• Opportunities for advancement 

• Positive and respectful work environment where diversity is valued 

• Generous employee discounts on dining, retail, amusements, and hotels 

• Community volunteer opportunities 

Disclaimer:  The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. 

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