Team Leader
$18 - $19 per hourCatholic Charities Archdiocese of New York
Description Location: 1257 Ogden Avenue Summary: The team leader is responsible for individual needs assessment and developing short and long term goals. The Youth Worker is also responsible for the overall planning and monitoring of the Youth Council and participant recruitment. Responsibilities Conduct initial needs assessment, intake and orientation of new participants. Create short and long‑term goals for participants based on the needs assessment. Maintain teen participant folders and application. Develop and implement lesson plans for Youth Council and youth leadership activities and special initiatives. Collect participant's report cards to monitor their educational progress and keep track of youth academic life. Monitor and track participant attendance and conduct outreach to support retention. Assist with the recruitment of teen participants. Co‑facilitate Parent Meetings. Responsible for keeping the Program Director and Assistant Director informed of any changes and abnormalities that may occur. Submit weekly reports to the Program Director and Assistant Director on a timely basis. Attend all program staff meetings, trainings, and special events. Assist other staff when needed. Other duties as assigned. Salary: $18 - $19 per hour or $32,760 or $34,580 annually. Qualifications Minimum of a High School Diploma/GED; or working toward an AA or BA degree preferred. 2 years Youth Worker experience. Experience facilitating workshops and providing one‑on‑one peer mediation preferred. Demonstrated ability to work collaboratively with teams. Demonstrated ability to work with families who face exceptional challenges. Excellent social skills demonstrative of empathy and support. Position Type and Expected Hours of Work This is a part‑time position. Work hours are as follows: Monday‑Friday 6pm‑10pm some Saturdays 12am‑5pm. Monday – Friday 6pm‑11pm July – August. Working conditions and physical demands required The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability and patience to work with children and young people, recognizing their exuberance and juvenile behavior, particularly in group settings. Remain in a stationary position either working at a computer or monitoring activities. Move for long periods, providing instruction. Travel when taking field trips, using public transportation, traversing city streets, ascending/descending stairs, and being exposed to outside weather conditions, while escorting youth. Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law. #J-18808-Ljbffr
- ...processing on-chain transactions, and believes AI fundamentally changes how support organizations scale. You'll join a lean, high-caliber team with outsized impact on how this company operates as it enters its next phase of growth. Responsibilities Support Operations & Team...SuggestedLive inWork from homeMonday to ThursdayShift work
- ...Umbrella BPO is seeking a Customer Support Team Lead in the United States. This role involves supervising a team of customer support specialists, handling escalated customer inquiries professionally, and driving process improvements. Candidates should have at least 3...Suggested
$135k - $175k
...Health is seeking a Customer Support Lead to enable our Support team as we continue to scale. In this role, you will be responsible for... ...Work closely with Product, Engineering, Billing, and other Ops leaders to identify feedback loops and address opportunities across the...SuggestedWork at officeFlexible hours$35k - $65k
Location: Remote Position Summary As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding Destination Knot’s commitment to exceptional service...SuggestedRemote work$18 - $18.5 per hour
...At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices,...SuggestedHourly payTemporary workLocal areaHome officeFlexible hoursNight shift- A leading fintech company is seeking a Customer Success Manager to manage enterprise accounts. You will analyze performance data, identify growth opportunities, and build long-term customer relationships. The ideal candidate has over 5 years of experience in customer success...
$26 - $28 per hour
...Spanish Customer Service Lead (TX/ID/NV) Full‑time remote role for residents of Texas, Idaho, and Nevada. Supports the customer service team by training and developing representatives, handling escalated calls, chats, and emails, and ensuring excellent customer support...Hourly payFull timeRemote workShift workWeekend work$18 per hour
...leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! Overview As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and...Hourly payPart timeFlexible hoursNight shiftEarly shift$19 - $20 per hour
...urgency and empathy Analyze and interpret delivery data to identify trends Execute workflows to meet SLAs Collaborate with internal teams to improve processes Qualifications: Bachelor's degree or equivalent work experience 2+ years project coordination experience (technology...Contract workWork experience placementRemote workWeekend work- T.J. Maxx - 410 Gateway Drive, Gateway Center, Brooklyn, NY 11239, United States of America [Department Manager] As a Customer Experience Coordinator at T.J. Maxx, you'll: Take an active role in training and mentoring Associates on front end principles; Train and coach...Immediate start
- ...Capgemini as a Financial Services Digital Customer Experience Strategy Leader, where you will spearhead the transformation of the customer... ...across multiple channels. Collaborating with cross-functional teams, you will leverage cutting‑edge technologies and industry...Work at officeRemote workHome officeFlexible hours
- ...booking efficiency and customer retention. Collaboration & Coordination Coordinate closely with customer service, dispatch, and field teams to ensure seamless service delivery. Support internal communication to improve workflow efficiency and customer satisfaction. What...Full timeRemote work
- ...Financial Services Digital Customer Experience Strategy Leader Join Capgemini as a Financial Services Digital Customer Experience Strategy... ...across multiple channels. Collaborating with cross-functional teams, you will leverage cutting-edge technologies and industry...Remote work
$30k
...entire post‑sale customer experience, globally. Instants needs a leader who has seen this movie before – someone who has personally... ...motion and replace firefighting with systems, standards, and a team that runs. Why Instant Instant is the world’s first AI‑powered marketing...Live inWork at office3 days per week- ...presentations and postcards, and being the liaison to marketing specialists for more complex support requests Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass Support ongoing projects such as new office openings, national...Work at officeRemote work
$25 per hour
A leading security services provider is seeking a Concierge Security Officer in New York, NY. This role emphasizes customer service and requires managing access control, performing regular patrols, and ensuring the safety of individuals in various environments. Key qualifications...Hourly pay- Topline Pro is hiring a Customer Support Team Manager in New York to lead and scale their Support function. You will oversee daily operations, improve customer support metrics, and develop a high-performing team. Ideal candidates will have extensive experience in customer...
$60k - $80k
A leading customer support provider is seeking a Customer Support Manager to lead a remote team across the United States. This role involves managing daily operations, developing team members, and ensuring top-notch customer service. With 5+ years of customer support experience...Remote job- ...experience, including two years in SaaS support, and strong hands-on management skills. This hands-on role involves managing a small support team, improving workflows in Zendesk, and ensuring customer satisfaction. Competitive benefits include healthcare, flexible PTO, and a...Flexible hours
- ...Compensation: $90,000+annually&bonus incentives Lead a high-performing team and elevatethe customerexperience in a fast-growing organization... ...all interactions. This role is ideal for a people-focused leader who thrives in fast-paced environments and knows how to build...Full time
- ...looking for a Support Lead to assist in managing the front end operations and ensure customer satisfaction. You will help lead the team in providing a welcoming shopping experience and achieving store goals. The ideal candidate has at least one year of management experience...
- ...support to determine patient eligibility for Medicaid. Responsibilities include overseeing accounts, reviewing applications, and managing team members for efficient processing. The ideal candidate must have a minimum Associates Degree, supervisory experience, and be...
- MaziCTools is seeking a Customer Support Manager to join our team on a part-time remote basis. The ideal candidate will oversee our support operations, ensuring exceptional service delivery to our members. With a minimum of 7 years in customer service management and strong...Remote jobPart time
- ...Support Manager dedicated to enhancing customer experiences across SaaS products. This leadership role combines operational ownership and team management to address high-priority customer situations and guide team performance. The role requires extensive experience in...Remote job
- ...A leading SaaS platform is seeking a Customer Success Lead to own key customer relationships and scale the Customer Success team. In this remote role, you will manage a portfolio of Tier 1 accounts and guide CSMs to enhance customer engagement and retention. You will...Remote work
- ...core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and...Part timeFlexible hoursNight shiftEarly shift
- ...precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading. About the Role: The Customer Marketing Lead will be responsible for building and...
- Advantage Solutions is seeking a Customer Sales Manager in New York City. This role is crucial for driving sales strategies and managing key client relationships. The ideal candidate will ensure joint business plans are executed while collaborating with various departments...
- Keerat Grewal is seeking a Remote Customer and Sales Representative to lead a team of dedicated professionals. In this position, you will guide your customer service representatives, monitor performance metrics, and oversee customer accounts from the comfort of your home...Remote jobFlexible hours
$75k - $85k
...customers tell you into better products and smoother operations. You’ll partner closely with our Operations, Design, and Marketing teams in Brooklyn, where the things you notice can change what we make. This is a role for someone curious about people and the objects they...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Team Leader. Be the first to apply!
- group strategy director New York, NY
- clinical team leader New York, NY
- marketing team manager New York, NY
- data team lead New York, NY
- team leader New York, NY
- application team lead New York, NY
- group home manager New York, NY
- group operations director New York, NY
- group operations manager New York, NY
- after school program leader New York, NY

