Customer Success Lead - Player/Coach for Tier 1 Accounts
Storyteller.net
A leading SaaS platform is seeking a Customer Success Lead to own key customer relationships and scale the Customer Success team. In this remote role, you will manage a portfolio of Tier 1 accounts and guide CSMs to enhance customer engagement and retention. You will collaborate closely with the Sales team to foster expansion opportunities and ensure customer satisfaction. Ideal candidates will possess strong leadership and commercial awareness, with a background in managing high-value SaaS accounts. #J-18808-Ljbffr
- ...Customer Success Manager PointOne is reinventing how law firms operate.... ...legal work is managed. We're a Tier 1 venture-backed startup (Y... ...experience in customer success, account management, or client-facing... ...customers into closed contracts Lead onboarding and training...Accounts
- ...markets. We are seeking a Customer Success Team Lead to join our US office and lead... ...customer base. This is a player-coach role responsible for driving... ...-value, enterprise-level accounts. The role combines people leadership... ...standards Conduct regular 1:1s, performance reviews,...AccountsWork at office1 day per week
$30k
...Customer Success Lead The Role Instant is hiring a Customer Success Lead to own... ...decisions, and personally accountable for retention and expansion.... ...scale. Today, we service over 1,000+ of the worlds fastest... ...Build and Lead the Team Hire, coach, and when necessary, fire....AccountsLive inWork at office3 days per week- ...company specializing in identity solutions is seeking an experienced Account Executive Director, Tier 1 Banks, to drive strategic growth in its innovative AI-powered offerings. This role involves leading sales efforts across greenfield and existing accounts, managing...Accounts
$260k
...believe the next generation of Customer Success looks fundamentally different... ...through programs, not 1:1 relationships, and increasingly... ...at scale. As a CS Programs Lead you’ll think "How could we do... ...Instead of managing a book of accounts, you'll manage a portfolio of...AccountsWork at officeVisa sponsorshipFlexible hours$100 per hour
...years. Our AI-native ERP lets accounting teams achieve more in less... ...deeply committed team from leading tech and accounting companies... ...join early. As our Accounting Customer Success Lead, you’ll own traditional... ...-ins, based on customer tiers you’ve developed Own ERP adoption...AccountsImmediate startShift work- ...A leading fintech company is seeking a Customer Success Manager to manage enterprise accounts. You will analyze performance data, identify growth opportunities, and build long-term customer relationships. The ideal candidate has over 5 years of experience in customer success...Accounts
$52.5k
Commercial Development Account Executive 1 We are seeking... ...will have: Challenging customers to disrupt and innovate... ...you are an essential player in achieving this company... ...With Softchoice, you lead with the customer at the... ...see the path forward to success. Customer success, is...AccountsWork at officeLocal areaFlexible hours- ...from added discussion). Account management needs - including... ...captures these users as leads for our Sales team to... ...needs with customers. Also collaborating with the Customer Success team and Sales to answer... ...support model. At least 1 year of experience in supporting...AccountsFull timePart timeLocal areaRemote workMonday to FridayShift workWeekend work
- ...deeply about solving customer problems with precision... ...The Customer Marketing Lead will be responsible... ...on goals Ability to successfully prioritize, balance multiple... ...Scrappy, ‘team player’ mentality, with a strong... ...Customer Success, or Account Management experience...Accounts
$150k - $200k
...Enterprise AE for Tier 1 Institutions... ...level stakeholders. Success requires you to be... ...institutions. Own and lead the full, complex... ...across key accounts to drive strategic... ...Architecture, Legal, Customer Success) to deliver... ...High energy and team-player mentality ~ An...AccountsContract work- A leading technology company seeks a passionate On Boarding Program Manager to transform... ...collaborative role focuses on managing accounts, ensuring client satisfaction, and leveraging... ...outstanding people skills to drive success. Candidates should have a strong background...Accounts
$120k - $135k
9fin Limited is seeking a Customer Success Manager in New York to enhance client relationships and drive revenue. The role requires a strong understanding of 9fin’s products, collaboration with the Account Management Team, and the ability to innovate client workflows. The...Accounts- Basis AI is seeking a Customer Success Manager in New York City to own a portfolio of enterprise accounts and drive adoption and renewal across top accounting firms. You will... ...complex accounts, and is energized by leading customer calls. We offer competitive benefits...Accounts
- Plural is looking for a Customer Success Manager in New York who will manage a portfolio of enterprise accounts to drive retention and expansion. You will build strong relationships with engineering leaders and collaborate on technical execution, strategy, and feedback...Accounts
- Healthix is seeking a proactive Customer Success Manager in New York to enhance customer engagement and satisfaction in the healthcare sector... ...in presenting to C-suite executives and managing multiple accounts in a hybrid environment is essential. #J-18808-Ljbffr HealthixAccounts
- Axiom Cloud is looking for a Customer Success Manager to enhance relationships and maximize customer satisfaction across key accounts. The ideal candidate will have over 3 years of experience in customer-facing roles and a robust understanding of enterprise account management...AccountsRemote job
- Sydecar is looking for a Senior Customer Success Manager based in New York to manage complex customer relationships including API clients and enterprise accounts. This role entails running quarterly business reviews and creating effective processes for customer engagement...Accounts
$70k - $90k
rePurpose Global in New York, NY is hiring a Senior Customer Success Associate to manage automated customer accounts. This role emphasizes customer lifecycle management, providing excellent onboarding experiences, and utilizing data to improve outcomes. You’ll be proactive...Accounts- AngelList Venture is on the lookout for a Customer Success Manager to manage a portfolio of enterprise accounts in the fast-growing AI sector. You will drive adoption... ...while reporting directly to the Customer Success Lead. The ideal candidate will have experience in...AccountsFull timeWork at office
$22 - $31 per hour
...BloomNation) is scaling rapidly and seeking a Customer Success Team Lead. You’ll play a pivotal role in... ...a competitive nature with being a team player. Working well under pressure and being... ...floral partners. You should have at least 1 year of experience in a Customer...Local areaImmediate start- A tech recruitment organization is seeking a Customer Success Manager to guide nonprofit customers through onboarding and implementation. Responsibilities include managing customer accounts, leading discovery sessions, and providing product training to optimize fundraising...AccountsRemote workFlexible hours
$100k - $135k
Social Leverage LLC is seeking an entry-level Customer Success team member in New York, NY. You will play a critical role in ensuring clients... ...building trust, improving NPS scores, and addressing at-risk accounts. Ideal candidates will have FINRA licenses and 4-7 years of...AccountsWork at office- ...NYC. Why join us? You’ll help build the customer function for what we believe can become... ...customer base into a repeatable customer success machine. If you eventually want to start... ...expansion signals, customer health, priority accounts, and open issues. Fill gaps, unblock...AccountsImmediate startRemote work
$100k - $140k
...trusted by 90% of Tier 1 capital markets firms... ..., so do our customers. With us, you'll find... ...‑carrying Senior Account Executive mandate... ...America. You will lead a named territory... ...sales, and customer success support, a strong... ...milestones. Operate as a ‘player‑coach’, taking on daily...AccountsWork at officeRemote work- ...and railway. It also leads in light management technologies... ...employees support customer success and work... ...Responsibilities Focus on VIAVI’s Tier III Accounts District and... ...or related discipline. 1–3 years of professional... ...large accounts). Team player with a collaborative approach...Accounts
$110k - $180k
...Customer Operations Lead Elayne is hiring a Customer Operations Lead to own the post-loss family experience... .... This is not a traditional customer success, account management, or support role. It is... ...can trust, improve, and scale. 1. A service model families can rely on...AccountsFull timeWork experience placementLocal areaRemote workShift work- ...Analytics company trusted by leading Fortune 500 and Global 20... ...in 2016, MathCo builds custom AI and advanced analytics... ...Life Sciences Customer Success Consultant to drive growth, account expansion, and strategic... ...Master’s degree from a top‑tier university with a strong...Accounts
- ...about marketing and customer retention. Steer... ...Manager of Client Success, you will lead our Customer Success... ...a unified "Account Health" framework... ...yourself. You can coach a CSM through a high... ...Scaled (tech-touch) tiers to maximize efficiency... ...across the entire 1,000+ account base...AccountsLocal areaRemote workWork from homeFlexible hours
- ...client is particularly successful in North America and is... ...security solutions to Tier 1 telcos (experience selling... ...solutions to their customers). We are looking for... ...The role involves Lead consultative solution-selling... ...evolution Support account expansion through...Accounts
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