Customer Success Lead - Player/Coach for Tier 1 Accounts
Storyteller.net
A leading SaaS platform is seeking a Customer Success Lead to own key customer relationships and scale the Customer Success team. In this remote role, you will manage a portfolio of Tier 1 accounts and guide CSMs to enhance customer engagement and retention. You will collaborate closely with the Sales team to foster expansion opportunities and ensure customer satisfaction. Ideal candidates will possess strong leadership and commercial awareness, with a background in managing high-value SaaS accounts. #J-18808-Ljbffr
$125k - $140k
...Eltropy Inc. is looking for a Customer Success Manager, Tier 1 to oversee a portfolio of high-impact financial institution customers across South... ...will have over 5 years of experience in customer success or account management within B2B or FinTech. Eltropy values customer...AccountsRemote work- Topline Pro in New York is seeking a Customer Success Team Lead to join their growing team. This unique position combines leadership with hands-on customer management, where you'll drive a high-quality customer experience while guiding your team. The ideal candidate will...Suggested
- ...markets. We are seeking a Customer Success Team Lead to join our US office and lead... ...customer base. This is a player-coach role responsible for driving... ...-value, enterprise-level accounts. The role combines people leadership... ...standards Conduct regular 1:1s, performance reviews,...AccountsWork at office1 day per week
- ...legal work is managed. We're a Tier 1 venture-backed startup (Y... ...recent Series A round and rapid customer adoption, we're expanding our... ...of experience in customer success, account management, or client-facing... ...customers into closed contracts Lead onboarding and training...Accounts
- ...advisory sectors. They are seeking a Customer Success Lead to join their New York office. This is... ...relationships with senior stakeholders at Tier 1 global firms, acting as a trusted... ...Maintain and grow deep partnerships with key accounts, ensuring high levels of satisfaction...AccountsWork at office
- ...company specializing in identity solutions is seeking an experienced Account Executive Director, Tier 1 Banks, to drive strategic growth in its innovative AI-powered offerings. This role involves leading sales efforts across greenfield and existing accounts, managing...Accounts
$30k
Instant is hiring a Customer Success Lead to own and scale the entire post-sale... ...decisions, and personally accountable for retention and expansion.... ...point. Today, we service over 1,000+ of the worlds fastest... ...Build and Lead the Team Hire, coach, and when necessary, fire....AccountsLive in- We are looking for a Strategic Customer Success Lead to shape and scale how Bluefish delivers value... ...that balances deep product expertise with 1:1 strategic partnership. In this role... ...manage a portfolio of strategic accounts and be responsible for ensuring they consistently...AccountsImmediate start
- ...on patients, not paperwork. As the Customer AI Strategy & Success Lead - SMB, you’ll own relationships with... ...organizations. This is not a passive account management role. You’ll work... ...in the U.S. and have raised from top‑tier investors. The Arya team has been geographically...AccountsWork at officeImmediate start
$300 per month
...for some of the largest accounting firms in the world.... ...Prashant Mital, Applied AI Lead, OpenAI About the... ...in the country. As our customer base grows, so does... ...a dedicated Customer Success function to own those... .... You'll come in as a player‑coach, managing a portfolio...AccountsFull timeWork at office- ...care deeply about solving customer problems with precision. If... ...seeking a high-performing Account Executive Director, Tier 1 Banks to drive strategic... ...greenfield territory and lead high-impact sales efforts... ...management solutions. Demonstrated success in one or more key...Accounts
- ...on patients, not paperwork. As the Customer AI Strategy & Success Lead - Enterprise, you'll own relationships... ...managing complex, multi-stakeholder accounts in healthcare or another regulated... ...in the U.S. and have raised from top‑tier investors. The Arya team has been...Accounts
- ...to hire an experienced Account Manager to sell DDOS to Service Provider Customers Description: Security Account Manager - Tier 1 Service Provider Customers... ...relationships and coaches in the accounts Develops... ...track record of success demonstrated by territory...AccountsFull timeWork experience placement
- ...client is particularly successful in North America and is... ...security solutions to Tier 1 telcos (experience selling... ...solutions to their customers). We are looking for... ...The role involves Lead consultative solution-selling... ...evolution Support account expansion through...Accounts
- ...from added discussion). Account management needs – including... ...captures these users as leads for our Sales team to... ...needs with customers. Also collaborating with the Customer Success team and Sales to answer... ...support model. At least 1 year of experience in supporting...AccountsFull timePart timeLocal areaRemote workMonday to FridayShift workWeekend work
- ...join our company and lead the front lines of new customer growth. You'll be... ...organizations are set up for success, and you'll... ...league administrators, coaches, and club directors.... ...out to active trial accounts, identify... ...in youth sports as a player, coach, referee, board...AccountsFull timeTemporary workRemote workFlexible hours
$175k - $190k
Spiceworks in New York is seeking an Executive Director, Sales to lead and grow our North American business. In this player-coach role, you'll manage a team while owning strategic accounts, collaborating closely with technology partners to develop marketing programs. Ideal...Accounts- ...A leading firm in lead generation is seeking an Account Director to manage the entire sales cycle for Tech Tier 1 companies. This role entails developing multi-channel digital marketing strategies and overseeing business development. The ideal candidate should have over...AccountsRemote work
- A leading solar energy company is seeking an IT Support Specialist - Tier 1 to provide initial technical support to users. This role involves managing... ...to hardware, software, and user accounts while delivering excellent customer service. You'll have the opportunity to...AccountsRemote job
- ...Dono is seeking its first implementation and customer success hire to manage a portfolio of 10–20 accounts. This remote position requires 5–8 years of experience in B2B SaaS implementation or customer success. Responsibilities include onboarding clients, driving adoption...AccountsRemote work
- ...Job Description: Tier 1 IT Onsite Support Technician SOFIE Manufacturing Facility – Totowa, NJ Position Overview The Tier 1 IT Onsite... ...Office 365 and Windows Active Directory to manage and maintain accounts and do password resets as needed. Qualifications High school...AccountsWork at officeNight shift
- A leading technology company seeks a passionate On Boarding Program Manager to transform... ...collaborative role focuses on managing accounts, ensuring client satisfaction, and leveraging... ...outstanding people skills to drive success. Candidates should have a strong background...Accounts
- Knot is seeking a hands-on sales professional to expand its presence in the digital banking sector. The role emphasizes acquiring Tier 1 banking clients across North America, requiring extensive experience in selling complex technology solutions. Offering competitive salary...AccountsWork at office
$150k - $200k
...Enterprise AE for Tier 1 Institutions... ...level stakeholders. Success requires you to be... ...institutions. Own and lead the full, complex... ...across key accounts to drive strategic... ...Architecture, Legal, Customer Success) to deliver... ...High energy and team-player mentality ~ An...AccountsContract work- Plural is looking for a Customer Success Manager in New York who will manage a portfolio of enterprise accounts to drive retention and expansion. You will build strong relationships with engineering leaders and collaborate on technical execution, strategy, and feedback...Accounts
- A growing startup is looking for a mid-senior level Customer Success Team Lead (Pod Lead) to spearhead a team of Customer Success Managers. You will manage a key portfolio of accounts, drive retention, and enhance customer experiences while building strong relationships...Accounts
$70k - $90k
rePurpose Global in New York, NY is hiring a Senior Customer Success Associate to manage automated customer accounts. This role emphasizes customer lifecycle management, providing excellent onboarding experiences, and utilizing data to improve outcomes. You’ll be proactive...Accounts- We’re hiring a Founding Customer Success Lead to build an AI-native customer success & operations function... ...HR-Tech platform that he built from 0→1 and scaled to processing 8 million+ job... ...Success hire, working alongside top-tier operators (ex-Plaid / Brookfield / Harvard...Work at office
- A leading tech company in New York is seeking a Team Lead to join... ...organization. In this player-coach role, you will manage accounts while inspiring and supporting... ...4 years of experience in customer success or account management and at least 1 year of leadership experience...Accounts
$80k - $95k
Web Manuals is seeking a Customer Success Representative to join our team in New York. This full-time position emphasizes ensuring customers leverage our software to its fullest potential while maintaining strong relationships. The ideal candidate has over three years...AccountsFull timeRemote work
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