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Customer Success Lead - Player/Coach for Tier 1 Accounts

Storyteller.net

A leading SaaS platform is seeking a Customer Success Lead to own key customer relationships and scale the Customer Success team. In this remote role, you will manage a portfolio of Tier 1 accounts and guide CSMs to enhance customer engagement and retention. You will collaborate closely with the Sales team to foster expansion opportunities and ensure customer satisfaction. Ideal candidates will possess strong leadership and commercial awareness, with a background in managing high-value SaaS accounts. #J-18808-Ljbffr

Vacancy posted 4 days ago
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