Enterprise Customer Success Lead - Growth & Retention
Plural
Plural is looking for a Customer Success Manager in New York who will manage a portfolio of enterprise accounts to drive retention and expansion. You will build strong relationships with engineering leaders and collaborate on technical execution, strategy, and feedback to enhance the Customer Success function. The ideal candidate has 4–7 years of experience in B2B SaaS, a deep understanding of technical environments, and a commercial mindset. This role offers a competitive salary along with additional benefits including unlimited PTO and healthcare options. #J-18808-Ljbffr Plural
$170k - $200k
A leading Customer Data Platform company is seeking a Principal Customer Success Manager to oversee critical enterprise relationships across North America. In this role... ...accounts, ensuring customer retention and driving substantial revenue growth. You will lead...Suggested$135k - $150k
Netrio is seeking a Senior Customer Success Manager in New York City to lead initiatives that ensure client satisfaction and retention. This role involves managing relationships with clients... ...or sales, and a passion for driving growth. A salary range of $135,000 - $150,000...Suggested$220k
...sherpas – both for our customers and colleagues. We... ...issues and priorities and lead initiatives in your... ...for customer adoption, retention, and revenue growth. Account managers in our Enterprise segment own revenue retention... ...to ensure customer success and secure long-term...SuggestedContract workWork at officeRemote work3 days per week- ...A leading cloud resource management company is seeking a Head of Global Account... .... The role involves driving enterprise growth and retention, establishing strong executive-level... ...management and a proven track record in revenue growth and customer success. #J-18808-Ljbffr...Suggested
- ...A leading AI-powered brand protection company seeks a Lead Customer Success Manager to drive pod-wide commercial outcomes and lead... ...upsells while fostering team growth through structured coaching.... ...roles, with proven success in retention and expansion. This fully remote...SuggestedRemote work
- ...A high-growth startup is seeking a Customer Success Manager to enhance the customer experience by managing inquiries, improving workflows, and ensuring customer satisfaction. You will oversee support representatives and ownership of our support platform. Required qualifications...Full timeRemote work
- ...rapidly growing tech company in the United States is seeking a Customer Success Team Lead. This role focuses on managing a dedicated book of... ...receive top-notch service while maintaining high customer retention. Candidates should have at least 1 year of experience in Customer...Hourly pay
- Miro Group is seeking a Senior Customer Success Manager to deepen relationships with enterprise clients like Microsoft and Google. This role requires a builder mindset... ...and a data-driven approach to improve account retention and engagement. You will own a strategic...
$125k - $235k
A leading AI-driven communication platform is seeking a Customer Success Manager to oversee account retention and growth. The role demands 5+ years of B2B SaaS experience and includes responsibilities such as designing onboarding programs, managing customer health, and...Work at office$120k - $130k
A leading creative technology firm in New York is seeking a Customer Success Team Lead to enhance client satisfaction and lead a team of Senior Customer Success Managers... ...Customer Success and be skilled in managing enterprise-level clients. Compensational offerings range...- A B2B SaaS company is looking for a Customer Success professional to manage relationships with clients in New York. The role involves advising... ...should have 2-6 years of experience in customer success or enterprise account management in relevant fields, with strong...
- A growing startup is looking for a mid-senior level Customer Success Team Lead (Pod Lead) to spearhead a team of Customer Success Managers. You will manage a key portfolio of accounts, drive retention, and enhance customer experiences while building strong relationships...
$110k - $140k
...Veriff is seeking a Senior Account Manager to lead strategic customer accounts in North America. This role involves driving customer success through account management, ensuring retention and growth while maximizing product value. The ideal candidate will have 10+ years...- ...Camunda is seeking a Customer Success Manager to partner with enterprise customers, ensuring successful adoption and growth of their automation solutions. The role involves managing a portfolio of clients, driving retention, and communicating effectively with stakeholders...Remote work
$130k - $160k
...Muck Rack, LLC is seeking a Manager, Customer Success (Agency) to lead agency-focused efforts. In this role, you will drive customer retention, develop a high-performing team, and manage renewals and expansions. The ideal candidate has 7-10 years in B2B SaaS customer success...Remote work- ...Gartner is seeking an Account Executive in the United States to drive retention and growth within an established portfolio of enterprise accounts. This role involves maximizing value delivery to clients, identifying growth opportunities, and managing complex sales processes...Remote work
$120k - $150k
...of Account Management in New York City to drive the success of our Customer Success team. You will lead a team of Account Managers, establishing goals and... ...experience in account management, a strong background in enterprise software, and exceptional analytical skills. The...- ...providers can focus on patients, not paperwork. As the Customer AI Strategy & Success Lead - Enterprise, you'll own relationships with Arya's largest and... ...and automation ROI. Run quarterly business reviews and growth plans to expand Arya's footprint across departments...
- A tech startup specializing in creative tools is seeking an Enterprise Customer Success Manager to manage a portfolio of enterprise accounts. The ideal candidate will drive customer adoption, retention, and renewals, while building relationships and executing tailored success...
- ...organizations turn any growth idea into reality.... ...your best-fit customers takes unique ideas... ...page! Manager, Enterprise Growth @ Clay We’... ...Strategy (Customer Success) team at Clay — the... ...team, you’ll lead a group of world-class... ...influence revenue growth, retention, and the customer...Full time
$90k - $120.6k
...A leading cloud storage provider is hiring a Customer Success Manager to drive success and growth among their enterprise customers. This role involves building strong relationships, achieving commercial metrics, and advocating for customer needs. Ideal candidates will...Flexible hours$68k - $90k
...Bonusly is seeking a Customer Success Manager to oversee a portfolio of approximately 250 SMB clients and ensure their success within... ...Bonusly platform. This role involves managing key metrics for growth and retention, project managing customer launches, and developing...Remote work$70k - $75k
...MariaDB is seeking a Remote Enterprise Customer Success Manager to enhance customer retention and success using their database solutions. This role emphasizes customer onboarding, collaboration, and relationship management, ensuring clients maximize their investment in...Full timeRemote work- ...A healthcare compliance technology leader is seeking a Senior Customer Success Manager to manage high-value healthcare accounts. This role involves developing strategies for retention and growth, facilitating executive-level relationships, and advocating for customer...
- ...A leading insurance firm is seeking a Remote Customer Success Manager to drive customer satisfaction and growth. The successful candidate will build lasting relationships with clients and execute effective success plans. Applicants should have at least 3 years of experience...Remote work
- ...A fast-growing SaaS startup is seeking a Customer Success Manager to manage client onboarding and retention. The ideal candidate will have 2-4 years of experience in... ...communication skills and problem-solving abilities. You will lead discovery meetings, analyze customer data, and...Remote work
$120k
TicketManager is seeking a Retention Manager in New York, NY to own the contract renewal strategy and execution for enterprise accounts. In this role, you will drive Gross Revenue Retention and partner with various teams for effective negotiations and account management...Contract work- Unbiased is seeking an experienced Account Manager in New York to lead and grow their US enterprise portfolio. You will be responsible for managing a $3M+ book of business, driving revenue growth, and building strong client relationships. The ideal candidate has a strong...
$80k - $150k
...A leading AI research firm in New York is seeking a Customer Success professional to manage partnerships with Fortune 500 companies. The ideal candidate will own customer... ...50K, this role offers the chance to join a hyper-growth company focused on shaping the future of AI-...Remote work$112.48k - $162.8k
NextGenEnergyJobs is seeking a Senior Customer Success Manager based in New York City. You will... ...the full post-sale lifecycle of enterprise accounts, drive adoption, and ensure customer... ..., a track record in achieving retention targets, and the ability to engage with...Work at office2 days per week3 days per week
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