Sales Operations Anlayst, AGS Business Operations

Description

AWS is seeking a Business Operations Analyst to join the Global Sales Operations team within SMGS. This role partners directly with senior sales leaders to deliver the insights, models, and business intelligence that power decision-making across the WW Rhythm of the Business. You are a builder and a storyteller — equally comfortable constructing a complex Excel or Row Zero model as you are presenting a clean, concise narrative to a VP. You bring a background in sales, sales operations, or finance, and you understand how to measure what matters. You thrive in ambiguity, operate with a high bar for accuracy, and know how to turn data into action across a worldwide, multi-GEO organization.

Key job responsibilities

Own analytical models in Excel and Row Zero that track revenue performance, pipeline effectiveness, quota attainment, and sales productivity across worldwide GEOs and business units

Support the WW ROB cadence by delivering accurate, insight-driven data packs for the Weekly Business Review (WBR), Forecast, Pipeline, and Top Deals mechanisms — ensuring senior leaders have the right data at the right time

Support production of the Quarterly Qualitative Insights (QI) pack, synthesizing quantitative performance data with qualitative narrative to give senior leaders a holistic view of business health each quarter

Conduct deep-dive analyses to measure business impact and effectiveness of GTM programs, sales motions, and operational investments

Define and maintain KPIs across pipeline, conversion, attainment, and deal effectiveness dimensions

Partner cross-functionally with Sales, Finance, Marketing, and GEO Sales Operations teams to align on metrics, data sources, and business priorities

A day in the life

Your morning starts with a pipeline data pull ahead of the WBR — a coverage gap in one GEO needs a same-day explanation for a VP. You build a quick scenario in Row Zero and draft a two-paragraph narrative with a clear recommendation. By midday you're in a Forecast mechanism sync, reviewing line-item actions and team projections to ensure the weekly call is grounded in accurate data. The afternoon is heads-down: refining the Top Deals data pack, validating deal status and movement ahead of the leadership review. Later in the quarter, your focus shifts to the QI pack — weaving together pipeline trends, forecast accuracy, and deal effectiveness into a qualitative narrative that tells the story behind the numbers. No two days are identical, but every day your work directly shapes how senior leaders understand and act on the business.

About the team

The WW Business Operations team sits at the center of the AGS GSO operating model, supporting the mechanisms that keep a worldwide sales organization aligned and moving. We own the analytical backbone of the Rhythm of the Business — from supporting the weekly WBR and Forecast calls to leading the Pipeline and Top Deals reviews and the Quarterly QI pack that brings it all together. We partner with the most senior leaders in AGS Sales, Finance and Operations to ensure every review, every planning cycle, and every growth conversation is grounded in accurate, trusted analysis. We are a small, high-impact team that operates with a bias for action, a deep respect for the data, and a shared commitment to making the AWS field as effective as possible.

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Basic Qualifications

• Experience in finance, business management and sales operations

• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

• 5+ years of Microsoft Excel experience

• Experience with sales CRM tools such as Salesforce or similar software

• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

Preferred Qualifications

• 5+ years of finance, business management and sales operations experience

• Experience working within a high-growth, technology company

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at .

USA, NY, New York - 96,900.00 - 169,500.00 USD annually

USA, TX, Austin - 88,100.00 - 154,100.00 USD annually

USA, VA, Arlington - 88,100.00 - 154,100.00 USD annually

USA, WA, Seattle - 88,100.00 - 154,100.00 USD annually