Technical Program Manager

Technical Program Manager - Vendor Management

Lead management of system integrators and third-party vendors for the SAP S/4HANA transformation program, ensuring alignment to scope, timelines, and deliverables. Establish and run vendor governance, including performance tracking, SLAs/KPIs, and escalation management. Drive coordination across multiple vendors to ensure seamless delivery across SAP workstreams and dependencies. Manage vendor commercials including contracts, change requests, invoicing, and cost optimization. Monitor vendor risks, quality, and delivery outcomes, ensuring accountability through regular reviews and corrective actions.

Practice Unit (PU): GCAMRLS

Project Location: Dallas, Texas

Delivery SPOC: Srinivas Chilukuri

Relevant Experience: 7-10 years

Mandatory Skills: Experience managing SAP S/4HANA transformation programs in complex, multi-vendor environments. Strong expertise in vendor management including system integrators and SAP partners. Solid understanding of SAP modules (FI/CO, MM, SD) and end-to-end business processes. Proven ability to manage SLAs, KPIs, risks, and dependencies across large programs. Hands-on experience with data migration, integration, testing cycles, and cutover planning.

Desired Skills: Experience working in healthcare, pharma, or supply chain environments. Exposure to SAP Activate methodology or agile program delivery models. Familiarity with cloud platforms (Azure, AWS) in SAP ecosystems. Relevant certifications such as PMP, SAFe, or SAP S/4HANA. Experience in driving process optimization and cost efficiency initiatives.

Domain (Industry): Life Sciences & Pharma

Total Experience (Ex. 5-7 years): 8-12 years