Collections Specialist

$55k - $65k

Full-time

AIR Control Concepts

Title: Collections Specialist
Operating Company: AIR Control Concepts
Location: Knoxville, TN or Nashville, TN or Elkridge, MD
FLSA Status: Non-Exempt
Salary Range: $55,000-$65,000 annually
About AIR Control Concepts -
AIR Control Concepts is more than just a collection of firms, we are a community of forward-thinking experts committed to excellence, innovation, and collaboration. With a focus on commercial HVAC representation, we bring together esteemed entities from diverse regions, each boasting decades of invaluable experience.
We understand that success in the HVAC industry goes beyond individual accomplishments. That's why we believe in the power of unity and collaboration. By leveraging our collective assets, knowledge, and resources, we empower our member firms to deliver unparalleled service, safety, and efficiency to clients across healthcare, commercial, and residential sectors.
Click here to view our website: AIR Control Concepts
Job Description:
The Collections Specialist plays a crucial role in maintaining the financial health of the organization by driving the timely collection of outstanding invoices. This role is focused on proactive collections, including daily outreach to customers on past-due balances, persistent follow-up until payment commitments are secured, negotiating payment arrangements when appropriate, and escalating high-risk accounts before they become losses.
The specialist will work closely with sales, project management, and customer service teams to resolve billing disputes that are holding up payment while maintaining positive customer relationships. By analyzing aging data and payment trends, the specialist will contribute to strategies that improve cash flow, reduce DSO, and shrink the past-due portfolio. Ultimately, this role is vital for protecting the company's cash position while preserving positive, professional relationships with our customers.
Essential Duties and Responsibilities:
Own the accounts receivable aging report, contacting every past-due account promptly and following a consistent outreach cadence until payment is received.
Make daily collection calls and send follow-up communications on outstanding invoices, securing firm payment commitments and documenting each contact.
Investigate and resolve billing discrepancies, disputes, and short payments that are delaying collection, partnering with internal teams to clear roadblocks.
Negotiate payment plans within company guidelines and monitor compliance with committed arrangements.
Identify high-risk and chronically delinquent accounts, recommend escalation steps, and prepare documentation for further action when necessary.
Track and report on collections activity, aging trends, and DSO, and contribute to strategies that reduce overdue balances.
Additional duties may be assigned as needed to support business operations; however, such duties will be reasonable, job-related, and consistent with the scope, level, and classification of the position.
Experience and Requirements:
Required
Associate's degree in finance, accounting, or a related field.
3-5 years of B2B collections experience with a track record of reducing past-due balances.
Strong, professional communication and negotiation skills with the persistence to follow accounts through to resolution.
Ability to remain firm, tactful, and customer-focused in difficult payment conversations.
Strong understanding of accounting principles and practices.
Experience with accounting software such as Oracle, FACTS, or similar platforms.
Familiarity with financial reporting and analysis, including AR aging and DSO metrics.
Preferred
Bachelor's degree in finance, accounting, or a related field.
Certification in credit and collections or a related area.
Benefits:
We offer a competitive and comprehensive benefits package, including:
Health & Wellness – Medical, dental, vision, and life insurance coverage to support your well-being.
Financial Security – 401(k) retirement plan with company match and short/long-term disability coverage.
Work-Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
Professional Development – Ongoing training opportunities and support for continuing education.
The Company provides equal employment opportunity in accordance with applicable laws and prohibits discrimination and harassment. Employment decisions are based on business needs and qualifications.
The Company complies with disability laws and provides reasonable accommodations to qualified individuals.

Apply

Vacancy posted 12 days ago

Similar jobs that could be interesting for youBased on the Collections Specialist in Remote vacancy

Collections Specialist
$25 - $28 per hour
...Collections Specialist Please note that this job is HYBRID. After your initial training period onsite, you will be able to work from home on Mondays, Thursdays, and Fridays. You will continue to work onsite on Tuesdays and Wednesdays. LHH Recruitment Solutions...
Suggested
Hourly pay
Permanent employment
Temporary work
Local area
Immediate start
Work from home
Monday to Friday
LHH
Westminster, CO
23 hours ago
Collections Specialist
...A growing and well-established organization in the Germantown area is seeking a Business-to-Business (B2B) Collections Specialist to join its Credit & Accounts Receivable team on a temporary basis. Reporting to the Credit & AR Manager , you'll manage your own portfolio...
Suggested
Permanent employment
Temporary work
Remote work
Monday to Friday
Truity Partners
Germantown, WI
1 day ago
Collections Specialist
...Click HereJob ID#: 42104Job descriptionJob descriptionThis is a contract to hire opportunity.We are seeking an experienced Collections Specialist to join our Accounts Receivable team. This role is ideal for a motivated, self-driven professional with a proven background...
Suggested
Contract work
Work at office
Remote work
Professional Alternatives
Houston, TX
2 days ago
Collections Specialist I
...Responsible for performing collection follow-up on outstanding insurance balances, the full-time remote Collections Specialist I will identify claim issues, ensure timely resolution in compliance with regulations, and communicate effectively with insurance payers. Key...
Suggested
Full time
Remote work
Virtual Vocations Inc
United States
23 hours ago
Collection Specialist
...Seeking a full-time Collection Specialist, the candidate will manage inbound and outbound calls with consumers regarding their balances, working towards payment resolutions in a fully remote environment. Key responsibilities: Handle inbound and outbound calls related...
Suggested
Full time
Remote work
Monday to Friday
Virtual Vocations Inc
United States
2 days ago
Collections Specialist
...To support key and global client accounts, the remote Collections Specialist will manage a portfolio of client accounts, ensuring timely payment of outstanding balances while resolving payment issues and providing administrative support. Key Responsibilities Manage a...
Work at office
Remote work
Virtual Vocations Inc
United States
3 days ago
Indiana Licensed Collections Specialist
...Managing a portfolio of assigned delinquent accounts, the full-time Indiana Licensed Collections Specialist will perform collection activities, initiate contact with debtors, and document all communications while providing exceptional customer service in a hybrid work...
Full time
Work at office
Remote work
Flexible hours
Afternoon shift
Virtual Vocations Inc
United States
1 day ago
Collections Specialist II
...Managing accounts receivables for insurance carrier plan services, the full-time Collections Specialist II will ensure timely claims follow-up and corrections to meet departmental cash collection goals while working remotely. Key responsibilities Collect outstanding...
Full time
Work at office
Remote work
Virtual Vocations Inc
United States
2 days ago
Accounts Receivable & Collections Specialist
...established international moving and relocation company that's expanding and is looking to add an experienced Accounts Receivable & Collections Specialist to their Sterling, VA team. This is a hybrid position, offering a mix of office and home working with potential for the...
Work at office
Remote work
Work from home
Relocation
Alchemy Global Talent Solutions
Sterling, VA
3 days ago
Collection Specialist II
$26 - $30 per hour
...Collection Specialist II This is a hybrid position working out of our Commerce, CA office three times a week (Tuesday, Wednesday, and Thursday) and two days at home remotely. The Organization: Accion Opportunity Fund (AOF) is a leading Community Development Financial...
Hourly pay
Work at office
Local area
Remote work
Accion Opportunity Fund Community Development
Los Angeles, CA
1 day ago
Patient Collections Specialist
...changing help to many millions of people.Position Title: Patient Collections SpecialistDepartment: Revenue Cycle ManagementReports To:... ..., Pet Insurance, and More!Job PurposeThe Patient Collections Specialist is responsible for supporting ROMTech's revenue cycle by managing...
Work experience placement
Work at office
ROMTech
Clearwater, FL
4 days ago
Collections Specialist
$18 - $22 per hour
...Collections AgentEstablished in 1975, Financial Pacific Leasing, Inc. (a subsidiary of Columbia Bank), is a direct provider of small-ticket commercial equipment leases. FinPac originates business through partnering with vendors, third party originators and lessors nationwide...
Contract work
Interim role
Columbia Bank (WA, OR & ID)
Liberty Lake, WA
4 days ago
Collections Specialist
$52.9k - $108k
...Collections SpecialistPlay a lead role in the day-to-day collections' activity for several large client accounts. Work collaboratively with colleagues across the firm to ensure the resolution of outstanding payment issues. Prepare monthly collection forecasts and track...
Full time
Contract work
Part time
Work at office
Local area
Remote work
Booz Allen Hamilton
Norfolk, VA
3 days ago
Collections Specialist
$18 - $20 per hour
...Title: Collections Specialist Office Status: Fully Onsite Wayne, NJ Pay Rate: $18-$20/hour Contract Length: 6 months, no extension Overview: A financial services organization is seeking a Collections Specialist to support a high-volume consumer lending...
Contract work
Work at office
Madison-Davis, LLC
Lincoln Park, NJ
3 days ago
Collection Specialist
...Collection SpecialistPosition Summary: As a Collection Specialist with J. J. Keller, you will perform various administrative duties (e.g. follow up on credit card declines, canceling subscriptions) and will make collection contacts via phone and email on past due accounts...
Local area
Remote work
J. J. Keller
Appleton, WI
1 day ago
Collections Specialist
Collections Specialist/ AR SpecialistOur client offers a supportive work environment with opportunities for career advancement. They are seeking a Collections Specialist to manage high-volume B2B collections and support their accounting operations. This role provides a...
Flexible hours
Creative Financial Staffing
San Antonio, TX
4 days ago
Collections Specialist
$18.92 - $23.46 per hour
...carrier. ~ Professional development and growth opportunities. ~ Employee Referral Program. Job Summary: Perform duties to collect Home Infusion claims, focusing on accuracy, timeliness, and adherence to processes to reduce denial rate, DSO, and bad debt....
Full time
Temporary work
Local area
Immediate start
Remote work
Flexible hours
Remote Jobs
Phoenix, AZ
8 hours ago
Collection Specialist
$15 per hour
...Remote Full-Time Collection SpecialistAPPLY TODAY!! Remote Full-Time Collection SpecialistWe are currently seeking Full-Time Collection Specialists with a base pay of $15 per hour plus unlimited bonus potential.Our Company: Revco Solutions Inc. is an Accounts Receivable...
Hourly pay
Full time
Remote work
Monday to Friday
Revco Solutions
Knoxville, TN
2 days ago
Collections Specialist
$60k - $80k
...globally, and trusted by millions of fans and the partners we serve. For more information, visit Minute is looking for a Collections Specialist to join our Commercial team. This role will be responsible for managing accounts receivable, following up on outstanding...
Remote work
Flexible hours
Minute Inc.
New York, NY
1 day ago
Collection Specialist
...Collections SpecialistTEGNA Inc. (NYSE: TGNA) is an innovative media company that serves the greater good of our communities. Across... ...geographically diverse broadcasters in the U.S., is seeking a Collections Specialist to join our Shared Services team. This position will be part...
Full time
Temporary work
Part time
Local area
Remote work
WFMY News 2
Indianapolis, IN
3 days ago
Collections Specialist
$50k
...Collections SpecialistWe are seeking a skilled and driven Collections Specialist with experience in both medical claims billing and AR follow-up. This is a remote position. Accountable for managing the full spectrum of revenue cycle activities — from insurance claim submission...
Remote work
Defining Wellness Centers
Brandon, MS
3 days ago
Collections Specialist
...our Pittsburgh corporate office as needed. Work Schedule: Monday–Friday, 8:00 AM–5:00 PM EST What you'll do: The Collection Specialist supports the effective management of the revenue cycle process and ensures the accurate and timely collection of sales to...
Full time
Work at office
Remote work
Monday to Friday
Tobii Dynavox
Remote
14 days ago
Record Collection Specialist
$35.36k - $43.68k
...of sharp, collaborative, fast-moving, detail-obsessed professionals who take pride in efficiency and execution. As a Record Collection Specialist at Citizen Health, you will play a critical role in our mission to serve patients by obtaining and organizing medical records...
Contract work
For contractors
Remote work
Flexible hours
Shift work
Citizen Health
Remote
5 days ago
Collections Specialist (Experienced)
$35.36k
...across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company,... ...services. Brown and Joseph is seeking a Consumer Collections Specialist as we continue to grow our team! This position will be...
Hourly pay
Full time
Local area
Immediate start
ARMStrong Insurance Services
Remote
4 days ago
Collections Specialist
Collections Specialist | Summit Healthcare Mgmt | Nashville, Tennessee About the Job: PURPOSE STATEMENT: The Collections Specialist is responsible for providing AR management to include insurance account follow up in a timely and effective manner using healthcare...
Full time
Work at office
Local area
Remote work
Summit BHC
Remote
7 days ago
Collections Specialist
$22.5 - $30.5 per hour
...DSV - Global Transport and Logistics Job Title: Collections Specialist Division: Air & Sea Location: USA - Iselin, Wood Ave, United States (Iselin, NJ Metro Park area) Time Type: Full Time Job Summary: The Collections Specialist will manage a multi‑million...
Hourly pay
Full time
Work at office
Local area
Remote work
DSV Air & Sea
Woodbridge, NJ
23 hours ago
California Licensed Collection Specialist
...Responsible for collecting commercial, government, and patient balances, the full-time California Licensed Collection Specialist will monitor outstanding accounts, follow up on claims, and ensure maximum reimbursement while working remotely. Key responsibilities Monitor...
Full time
Work experience placement
Work at office
Remote work
Virtual Vocations Inc
United States
2 days ago
Collection Specialist
...Collections SpecialistTEGNA, one of the most geographically diverse broadcasters in the U.S., is seeking a Collections Specialist to join our Shared Services team. This position will be part of the TEGNA corporate team with company-wide responsibility but will be physically...
Daily paid
Full time
Temporary work
Part time
Local area
Remote work
13newsnow.com
Indianapolis, IN
2 days ago
Collections Specialist
...already know. If you want to help make this market more accessible, this is the place. About the Role We're seeking a Collections Specialist to join our team and take ownership of recovering outstanding balances owed to Commas while maintaining professional,...
Work at office
Night shift
Early shift
Connexa Capital, LLC
Doral, FL
4 days ago
Collections Specialist
...Collections SpecialistAt The QUIKRETE Companies, we foster a positive and collaborative work environment where teamwork and cooperation are at the forefront. As a Collection Specialist, you will support plant collections, work directly with customers, reconcile accounts...
Work at office
Summit Materials
Conroe, TX
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Collections Specialist. Be the first to apply!