Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2021 and has grown into a strong team of nine. I’ve been with State Farm since 2018, including time as a team member, and previously worked as a General Manager for a startup mobile car wash company.

I’m a graduate of Southern Nazarene University, married with a toddler son, and have a dog named Brooks who occasionally joins us in the office. Outside of work, I enjoy golf, traveling, cooking, and volunteering. As a longtime Tulsa resident, I’m proud to serve and stay connected to our local community.

For our team, we offer personal and professional development opportunities, a gym membership, weekly and monthly bonus opportunities, a Simple IRA, and a strong focus on work-life balance. We also enjoy office lunches and team-building events to stay connected.

Our office culture is fun, close-knit, and competitive. We’re looking for someone who is reliable, coachable, and trustworthy - someone who is competitive, customer-focused, and passionate about delivering a great experience while growing with a supportive team.

ROLE DESCRIPTION:
Austin Jones - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.