Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing Paid by Agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:
I opened my agency in 2006, and today we’re a team of six dedicated professionals passionate about helping our clients protect what matters most. Before becoming an agent, I built my career as a claim representative and manager and also spent time in the banking industry. Ultimately, I was motivated to start my own business so I could build something meaningful in my community while helping people plan for the future.

Our agency culture is built on teamwork, growth, and confidence. We focus heavily on training and development to ensure every team member has the knowledge and tools they need to succeed. We believe in celebrating wins big and small — from team breakfasts and holiday outings to recognizing milestones and achievements together.

We offer a comprehensive benefits package, including Blue Cross Blue Shield group health and dental coverage, as well as a 401(k). We’re looking for driven, dependable individuals who are eager to learn, grow, and make a difference in people’s lives.
If you’re looking for a career where you can build confidence, grow your skills, and be part of a supportive team, this could be the perfect place for you.

 
ROLE DESCRIPTION:
Randall Young - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.