Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring Bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my State Farm agency in 2010 and currently lead a team of six with more than 65 years of combined insurance experience. I'm passionate about helping customers protect what matters most while building a workplace where people can grow, succeed, and enjoy coming to work each day. You'll also be greeted by our office dog, Ellie, who is part of the team and comes to work every day!

Giving back to our community is a core part of who we are. I've been actively involved in many local civic organizations over the years, serving on boards and as president of groups such as Rotary, the Chamber of Commerce, and the Sand Springs Education Foundation. Building strong relationships in our community is just as important to us as building them with our customers.

Our agency offers health benefits, a 401(k), and a strong commitment to work-life balance. We believe in supporting our team members both professionally and personally so they can build rewarding, long-term careers.

Our culture is truly family-oriented. We work hard, hold each other accountable, and have a lot of fun together along the way. I believe in giving my team the freedom and autonomy to succeed without micromanaging. If you're looking for a supportive team where your contributions are valued and you can grow both personally and professionally, we'd love to meet you.

ROLE DESCRIPTION:
Steve Lane - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.