Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2002 and is a close-knit team of four who work together to serve our customers and community. Before becoming an agent, I spent 15 years with State Farm working in the compliance and fraud unit and held management roles, which gave me a strong foundation in leadership and the insurance industry.

I’m also a licensed attorney and attended law school at the University of Tulsa. Outside of the office, I enjoy playing tennis and spending time with my family - many of whom are also involved in the business.

For our team, we offer 20 days of PTO, all major holidays off, early office closure at noon on Fridays, a 401(k), health benefits, and licensing paid up front.

Our culture is driven and growth-oriented. We’re looking for someone who is hungry, motivated, and ready to build something meaningful. If you’re someone who wants to work hard, grow professionally, and be part of a supportive team, this could be a great fit for you.

ROLE DESCRIPTION:
Jim Vanderveen - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.