Senior Business Analyst

Job Description

Business Systems Analyst – Project Closeout & Asset Management

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Location: Charlotte, NC (preferred); other locations considered for exceptional candidates

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Experience: 10+ years

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Work Arrangement: Potential onsite skills assessment during the interview process

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About the Role:

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We are seeking an experienced Business Systems Analyst to support project closeout, asset management, and engineering coordination initiatives within a utility environment. This role will ensure project documentation, asset data, work orders, permits, and engineering deliverables are completed accurately and on schedule.

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The ideal candidate brings strong analytical, organizational, and follow-up skills, with the ability to coordinate across Engineering, GIS, Asset Management, Permitting, and external vendors to resolve outstanding project closeout items and maintain accurate reporting and forecasts.

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Key Responsibilities:

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• Verify all Equipment Change Requests (ECRs) have been submitted and coordinate with Engineering to confirm the required quantities.
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• Ensure GIS Update Requests are submitted to the GIS team and track updates in systems such as Smallworld and My World.
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• Confirm Asset Automation activities have been completed in Maximo, including hierarchy checks and asset data validation.
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• Monitor work order tasks to ensure completion and closure, coordinating with work order owners to resolve outstanding items.
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• Verify Facilities Ratings Database updates and follow up with the appropriate teams as needed.
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• Partner with analysts to investigate and resolve ARC failures.
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• Coordinate with Engineering to complete redlines and as-built documentation.
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• Follow up with Permitting to ensure all required permits are closed.
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• Coordinate with third-party vendors to resolve outstanding double-pole removal issues and related SPANS activities.
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• Provide regular project closeout updates to team members and stakeholders until projects are fully closed.
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• Complete monthly CCFs, maintain and adjust project forecasts, and prepare monthly reporting as required.
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• Manage follow-up communications to ensure outstanding tasks, documentation, and closeout requirements are completed.
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• Analyze business processes, workflows, schedules, and system requirements to identify opportunities for improved efficiency and performance.
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Qualifications:

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• 10+ years of relevant professional experience in business systems analysis, project coordination, project closeout, asset management, or a related field.
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• Experience coordinating deliverables across Engineering, GIS, Permitting, Asset Management, and other operational teams.
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• Familiarity with work order management, asset data validation, engineering documentation, and project closeout processes.
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• Experience with enterprise systems such as Maximo and GIS platforms such as Smallworld or My World is beneficial.
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• Strong analytical, problem-solving, documentation, and organizational skills.
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• Ability to manage multiple priorities, track outstanding deliverables, and follow up with stakeholders to drive completion.
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• Experience with monthly reporting, project forecasting, and tracking project status.
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• Excellent written and verbal communication skills, including the ability to provide clear status updates and resolve issues across multiple teams.
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Interview Process:

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Candidates should be prepared for a potential in-person, onsite skills assessment as part of the selection process.

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Charlotte-based candidates are preferred, though candidates in other locations may be considered if they demonstrate exceptional alignment with the role.

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