Director OF Network Operations

Job ID: 200044963Posted: 2026-07-22Location: United States, Washington, RedmondSalary: USD $130,900 - $277,200 per yearEmployment type: Full-TimeWork site: 3 days / week in-officeRole type: People ManagerTravel: Less than 25%Profession: Human ResourcesDiscipline: Diversity & InclusionCompany: MicrosoftOverviewWhen employees feel connected, informed, and empowered, they do their best work.As part of Microsoft's Inclusion team, you will help create the conditions where employees can build community, share perspectives, and contribute to a culture where everyone can thrive. You will work alongside executive leaders, employee community leaders, and cross-functional partners to strengthen the systems, experiences, and infrastructure that enable inclusion at global scale The Director, Inclusion Networks, leads Microsoft’s global Inclusion Network ecosystem and is accountable for ensuring the system operates with clarity, consistency, accountability, and enterprise readiness. This role leads the strategy, governance posture, executive sponsor model, escalation model, and operating expectations for 22 Inclusion Networks. The role directly manages Program Managers who support sponsor enablement, chair readiness, employee-facing engagement, operations, platform management, governance, and external partnerships. Inclusion Networks are employee-led, purpose-driven communities that create connection, surface employee perspective, and support Microsoft’s strategic priorities. Grounded in employeerelationsexpertise, this leader ensures the Inclusion Network model is empowering for employees and durable for the company. The role also modernizes how the ecosystem operates through AI-enabled insights, automation, scalable infrastructure, clearer governance, and stronger operating discipline.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.ResponsibilitiesLead the strategy, governance, and evolution of Microsoft's global Inclusion Network ecosystem, ensuring employee-led communities operate with clarity, consistency, accountability, and measurable impact.Lead and develop a team of Program Managers, establishing clear priorities, role clarity, performance expectations, and accountability for delivery across the Inclusion Network portfolio.Manage portfolio investments, operational planning, and budget stewardship to ensure resources are aligned to strategic priorities and deliver measurable business and employee impact.Collaborate with executive sponsors, employee leaders, and cross-functional stakeholders to align Inclusion Network priorities with business objectives, employee needs, and enterprise expectations.Identify patterns, trends, and opportunities across the Inclusion Network ecosystem and leverage data-driven insights to design and implement scalable solutions that strengthen employee experience and organizational outcomes.Establish and evolve governance frameworks, operating processes, and risk management practices that balance employee voice, business priorities, policy requirements, regulatory considerations, and reputational risk.Drive modernization across the Inclusion Network ecosystem through AI-enabled insights, automation, digital tools, and self-service solutions that improve consistency, effectiveness, and scale.Influence senior leaders and key partners to drive alignment, adoption, and continuous improvement of enterprise-wide inclusion strategies, community engagement approaches, and operating models.QualificationsRequired/Minimum QualificationsMaster's Degree in Human Resources, Business, or related field AND 6+ years experience in human resources or businessOR Bachelor's Degree in Human Resources, Business, or related field AND 8+ years experience in human resources or BusinessOR equivalent experience. 5+ years direct people management experience.Additional or Preferred QualificationsExperience operating in highly regulated, global environments with demonstrated judgment in employee-related matters, governance, risk management, and cross-functional stakeholder engagement.Experience leading large-scale, global employee communities, inclusion initiatives, employee experience programs, or culture transformation efforts.Experience influencing and partnering with executive leaders, chiefs of staff, HR, Legal, Communications, and business stakeholders in complex matrixed environments.Experience designing governance frameworks, operating models, and stakeholder engagement strategies at enterprise scale.Demonstrated success using data, analytics, AI-enabled tools, or automation to drive organizational effectiveness, employee experience, and business outcomes.Diversity & Inclusion M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.