Customer Support Specialist
$24 - $27 per hourYSI Inc.
- # Customer Support SpecialistApply: Hybrid: Mokena, Illinois: Full time: Posted Today: R50484Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.The Customer Support Specialist will be responsible for order processing and sales-related support, including quoting, to both internal and external customers. In this role, the incumbent will also provide legendary customer service which includes prompt and thorough responses to customer inquiries while coordinating all aspects of order management from quoting to order delivery, and invoicing.**CORE RESPONSIBILITIES:**To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.* **Order Management**: Processes orders for products and/or services from sales staff or direct customer contact. Orders may range from off-the-shelf quick ship to longer cycle, more complex orders. Responsible for proactive, thorough follow up on order backlog to ensure order details are current. Provides timely communications on order status and changes to relevant parties. May coordinate and meet with other departments regarding order status, shipping dates, prices, product availability and back orders. Maintains virtual customer files with sales contracts and other information.* **Customer Billing Resolution**: Investigates and resolves billing issues related to customer disputes as relayed from A/R collections team.* **Sales Support**: Provide price & availability, formal quotations and other pre and post order support functions for standard and some specialty products and services Additional duties and responsibilities may be required based on organizational needs**QUALIFICATIONS:*** High School Diploma or equivalent* 1 + years of experience with order management, account management, or similar experience* Mechanical background/experience preferred* Customer Service experience* Experience with billing, invoicing, quoting, or related activities* Experience supporting a sales team preferred* Ability to work with diverse workforce and customer base in a matrixed organization* Proficiency in Microsoft Office Suite* Preferred experience with Salesforce.com Customer Relationship Management (CRM), AS 400, and Select Configure Price Quote (SCPQ) tools, SAP S/4HANA**WHAT WE CAN OFFER YOU:**Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program, including:* Generous PTO package and paid holidays* Generous retirement savings plan* Customizable health, dental and vision insurance (eligible on first date)* Career progression plans* Reward and recognition programs* Paid parental leave* Tuition Reimbursement* Company Wellness Program* Employee Discount ProgramThe estimated pay range for this position is $24/hr. to $27/hr.. Starting pay is dependent on multiple factors, such as skills, experience, and work location. At Xylem, we offer a competitive compensation package with a generous benefits package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
- J-18808-Ljbffr YSI Inc.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Support Specialist in Brooklyn, NY vacancy
- ...service of our north star — shops using Steelhead. Our Values Customer obsession Create dream outcomes for customers. Understand... ...our Calumet, MI or Brighton, MI office. Steelhead Customer Support Specialists provide critical knowledge and technical support to all...SuggestedFull timeWork at officeFlexible hours
- ...innovative solutions. We engineer technologies that protect customers' products - whether they are battling heat, light, corrosion... ...and autonomous vehicles. We are currently looking for a CX Support Specialist to join us at our facility in Glen Mills, PA. The CX Support...Suggested
- CUSTOMER SERVICE & BILING SUPPORT SPECIALIST - SHARED SERVICES (WCTV) Requisition Number : CUSTO016709 Posted : August 24, 2026 Full-Time Locations Showing 1 location Tallahassee, FL 32309, USA Description About Gray Media: Today, we are a growing multimedia company headquartered...SuggestedFull timeLocal area
- ...50 employees, we deliver advanced products and solutions to customers across U.S. government agencies (including the Department of... ...and technical insight to our customers. POSITION: Customer Support Specialist II Reporting to the Senior Director of Marketing Engagement...SuggestedFull time
- ...organizations making a difference. We operate with a customer-first mindset, take pride in extraordinary results, and grow together by supporting each other and embracing bold new ideas.... ..., puzzle-loving Customer Support Specialist to join this growing team. This role is...Suggested
- ...entire service lane experience and keep customers coming back with streamlined tools that... ...each other. About the Role: Our Customer Support team serves as the frontline support group... ...accurate resolutions. Customer Support Specialists help identify issues that may require...ApprenticeshipWork at officeLocal areaRemote workWork from home
- Description The Role: Customer Support Specialist Who You Are: You’re the calm voice on the other end of the line. In this high-volume, call-center style support role, you are the first point of contact for customers calling in with questions or issues. You think on your...Temporary workLocal areaNight shift
- ...automate routine work, surface actionable insights, and help our customers increase revenue, efficiency, flexibility, and control.... ...transform how an entire industry operates. Overview The Customer Support Specialist is a key component of Vantaca’s unwavering commitment to the...Work at officeRemote workFlexible hours
$50k - $65k
..., Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security. The Customer Support Account Specialist will primarily interface between the company and multi-million dollar customers. This role requires a hands on leader...Temporary work- About the Role We’re looking for a Customer Support Specialist who doesn’t just answer tickets , you solve problems, bring empathy, and make someone’s day better with every interaction. This role is perfect for someone who loves their job, thrives on helping others, and...Full timeWork at office
$32.7 - $41.35 per hour
Role You’ll be the first line of contact for our customers, ensuring legal teams at law firms, corporations, government agencies, and non-profits are supported and successful on the Everlaw platform. By answering questions, teaching product functionality, and troubleshooting...Hourly payFull timeWork at officeWork from homeWork visaFlexible hours- Springs Window Fashions is seeking a dedicated Customer Service Representative in Kentucky to join our team. You will handle inbound inquiries... ...information, quotes, and orders, and provide post-sales support to ensure satisfaction. The role emphasizes a customer-first approach...
$20 - $35 per hour
...Customer Support Specialist US (Remote) We are searching for a friendly and highly analytical customer service specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of...Remote jobImmediate start- Customer Support Specialist - Langhorne, PA Location: Onsite (Langhorne, PA) Position: Customer Support Specialist Type: Full-Time Reports to: Head of E-Commerce About Avigail Adam Avigail Adam is a fast-growing, nature-inspired jewelry and accessories brand rooted in...Hourly payFull time
- ...Posted on 08/11/2026 We are in search of a Customer SupportSpecialist. This position is set... ...to advancetheir career and provide support to our customers and users allowing us to... ...the United States. As a Customer Support Specialist, yourresponsibilities include providing...Temporary workWork at office
- BT-419 - Customer Service Support Specialist Location: Tysons (fully on-site, no remote option) **MUST HAVE A POLY CLEARANCE TO APPLY. Those without a Poly clearance will not be considered.** Required Skills: Demonstrates experience with Microsoft Sentinel and Microsoft...Remote workNight shift
$15 per hour
...Group is seeking motivated client care specialists to join our team at Clermont CDJR . This... ...automotive groups in a fast-paced and supportive environment. No experience required! Compensation... ...at $15.00/hr Commission: $15 per customer you bring into the dealership $20 per...Hourly payLocal area- MCI is seeking a Full-Time Customer Service Representative to deliver exceptional support to customers remotely from Oklahoma. The role focuses on phone, email, or chat assistance, solving problems, and maintaining accurate records to ensure a positive customer experience...Remote jobFull time
- ConServe is seeking a Customer Service Associate to join our remote team. You will initiate first-party calls, gather information, and resolve issues for consumer accounts on behalf of our clients. This role requires strong communication, attention to detail, and ability...Remote jobMonday to Friday
- MCI is hiring a Full-Time Call Center Representative for remote, work-from-home support in the United States. You will handle inbound and outbound calls, resolve issues, and guide customers to solutions while documenting interactions accurately. Ideal candidates are 18+...Remote jobFull time
$40k - $45k
...Customer & Operations Support Specialist We're looking for a highly motivated and detail-oriented Customer & Operations Support Specialist to join our Lomography USA office based in Brooklyn. You'll play a pivotal role in assisting with customers, ensuring seamless...Full timeLocal areaImmediate start- ...Customer Support Specialist (Bike Expert) Upway is a fast-growing startup building the world's largest e-commerce site for e-bikes. We are rapidly expanding in our mission to make electric mobility more accessible and reduce waste. We are now hiring a Customer Support...Full timeImmediate start
- Service Partners is seeking a customer service oriented individual to serve as the primary contact for our branch, handling order support and product information for customers. You will work closely with Outside Sales Reps, Production, Inside Sales, Credit and Delivery...Local area
- Teleperformance USA is seeking a Healthcare Customer Support Specialist based in Tennessee, serving as a primary contact for clients and handling inbound/outbound communications to resolve inquiries and ensure a seamless customer experience. This role supports customers...Remote jobWork from home
- ...training program designed to empower individuals starting a career in healthcare. After training, associates provide external customer service support, handle pharmacy benefit investigations, and assist patients and providers while protecting PHI. Completion of the Academy...Full time
$80k - $90k
...Digital Customer Success Specialist Location: Jersey City, NJ Work Environment: Primarily onsite with occasional client travel Salary... ...member engagement, retention, and operational performance • Support the sales team with digital product expertise, training,...WorldwideJersey City, NJa month ago- Mary Kay Inc. in Dallas, TX, is seeking a Customer Service Representative to be the voice of the company across phone, email, web chat and social media. You will assist independent sales force, customers, and consumers with inquiries, order status, and profile updates,...
- InteLogix is seeking a customer service professional to connect with customers by phone, resolve inquiries, and guide them through solutions... ...off, employee discounts, and clear pathways for career advancement as you support customers nationwide. #J-18808-Ljbffr IntelogixFull timeSeasonal work
- JustPark is seeking a Customer Support Representative based in the United States to manage day-to-day client relationships through phone and email, ensuring customers understand and derive value from our products. You’ll troubleshoot issues in real time and collaborate...
- ...histopathology and enabling global collaboration. We are looking for a Customer Service Associate interested in joining us in our mission and... ...Experience in a customer service, customer success, technical support or similar role Excellent computer and technology...Full timeWork at officeFlexible hours
HistoWiz, Inc
Long Island City, NYmore than 2 months ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Specialist. Be the first to apply!
Related searches
- customer operations associate Brooklyn, NY
- benefits customer care representative Brooklyn, NY
- benefit customer service representative Brooklyn, NY
- client service consultant Brooklyn, NY
- customer service representative night shift Brooklyn, NY
- customer service representative insurance Brooklyn, NY
- customer service representative data entry Brooklyn, NY
- card services representative Brooklyn, NY
- customer service sales representative Brooklyn, NY
- customer resolution specialist Brooklyn, NY