Customer Support and Digital Sales Specialist
$80k - $90kDigital Customer Success Specialist
Location: Jersey City, NJ
Work Environment: Primarily onsite with occasional client travel
Salary & Benefits
• $80,000–$90,000 base salary + bonus
• Target total earnings of approximately $120,000–$135,000
• Medical, dental, and vision insurance
• 401(k) with company match
• PTO and paid holidays
Job Summary
Our client is seeking a Digital Customer Success Specialist to drive customer adoption, retention, and satisfaction across its digital fitness solutions. This role combines customer success, consulting, and digital product sales, partnering with fitness operators to maximize the value of technology and improve business performance.
Job Responsibilities
• Lead customer onboarding, implementation, training, and ongoing digital product adoption
• Partner with fitness operators to improve member engagement, retention, and operational performance
• Support the sales team with digital product expertise, training, and pre-sales activities
• Identify digital sales, consulting, upsell, and expansion opportunities
• Monitor customer adoption, active licenses, retention, and overall account health
• Develop customer success stories, best practices, and training materials
• Deliver customer seminars, webinars, and product education
• Maintain accurate CRM documentation, forecasts, and pipeline activity
• Collaborate with Sales and internal teams to maximize customer satisfaction and long-term success
Qualifications
• Experience using digital platforms to improve member/customer engagement, retention, or operational efficiency
• CRM experience required; Salesforce strongly preferred
• Strong communication, presentation, training, and relationship-building skills
• Data-driven, organized, and comfortable managing multiple customer accounts and priorities
• Strong interest in fitness, wellness, and technology
About the Company
Our client is a global leader in premium fitness equipment, digital wellness solutions, and connected training technology. Serving more than 70 million daily users across 150+ countries, its solutions support fitness clubs, hotels, healthcare organizations, corporate wellness programs, professional sports organizations, and consumers worldwide.
$80k - $85k
...Digital Customer Success Specialist – Fitness Technology Base Salary: $80,000–$85,000 Bonus: Variable Bonus Opportunity Experience: 3–... ...Years in Customer Success, Business Development, or Post-Sales Support Required: Professional Gym/Fitness Industry...SuggestedJersey City, NJ24 days ago- ...City seeks an Omni Associate to drive profitable sales growth by executing Enterprise Fulfillment and jcp.com initiatives across Customer Service & Sales, Fulfillment, and store operations. You will greet customers, support orders, coordinate with team, monitor...SuggestedHourly pay
JCPenney
Jersey City, NJ1 day ago - ...Remote Digital Payments Support Specialist DivaDance is looking for a reliable, tech-savvy, detail-oriented Digital Payments Specialist to join... ...handling online payment systems, digital transactions, customer accounts, payment platforms and electronic documentation...SuggestedRemote jobFull timeFlexible hours
- ...NE Region Outside Sales Representative / Account Manager Outside Sales Representative... ...professionally answer and return incoming customer and sales inquires Resolve any client... ...help generate sales and provide customer support Daily/weekly communication about sales...SuggestedFlexible hours
- Unity Bank is seeking a Universal Banker to deliver outstanding customer service, uncover client needs, and recommend banking solutions.... ...branch team focused on compliance with BSA/KYC, leveraging digital channels, and engaging the community through events and outreach...Suggested
- ...work for in Arizona for five consecutive years! Learn More About Our Recognitions! JOB SUMMARY Provides a complete range of customer and branch support for Business Internet Banking services; Oversees Referrals for new Cash Management Customers, change Requests for...Permanent employmentTemporary work
- ...Position: Digital Content Specialist Location: Onsite Project @ Jersey city, NJ Duration: 36 Months... ...Digital Content Specialist (DCS) will support PATH’s digital communications and social... ...media content, communicating with customers in real time, and providing clear and...
CNC Consulting
Jersey City, NJ3 days ago - ...to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development?... ...).The Impact you will have in this role: The Treasury Digital Assets Associate supports all operational aspects of the company...Remote workFlexible hours
- AutoZone is seeking a Commercial Specialist to join its commercial sales and service operations in Memphis, TN. You will focus on WOW customer service, support commercial sales, and coordinate logistics for smooth order fulfillment and delivery. The role combines customer...
- Sartorius seeks a Technical Sales Specialist (Gene Therapy) for the North Carolina area. This remote... ...ongoing development. You will engage customers, conduct technical demonstrations, and... ...>50% to meet external customers and support the portfolio across gene therapy applications...Remote job
$15.92 per hour
...Mobility Specialist The Mobility Specialist, TNC is an essential member of the Hertz Local... ...operational efficacies to provide customers the best rental car experience Provide... ...Excellent communication techniques Sales Management/Coaching ability Skills:...Full timeTemporary workLocal areaRemote workWorldwideFlexible hours- Heritage Tractor is seeking a Parts Sales Professional to help customers identify and buy parts, attachments, and related products while keeping inventory accurate and operations efficient. You will promote products, process orders through the customer portal, and contribute...Work at office
$120k - $140k
...which makes everything possible.The Senior Sales Specialist, Histology Consumables is responsible... ...role serves as a trusted advisor to customers and an expert resource for commercial partners... ...advisor and strategic partner to support laboratory, operational, and business objectives...Full timeRemote workWork from homeFlexible hoursNight shift- ...Description Position Description As an Ad Sales Representative with Decided Excellence... ...into professional, local faith-based digital ecosystems and magazines with family-... .... We offer extensive and highly supportive training to guide you every step of the...Full timeFor contractorsLocal areaImmediate startWork from homeMonday to FridayFlexible hours
Decided Excellence Catholic Media
Jersey City, NJmore than 2 months ago - ...projects, collaborate with a dynamic and supportive team, and receive investment in your... ...seeking a curious, analytically driven Senior Digital Marketing Analyst to support and... ...Line Success. The CCO function includes Sales, Partners, Relationship Management, Integration...Work at officeRemote workFlexible hours
- QVC Group, Inc. is seeking a Customer Service Specialist to support HSN from a remote home office. You will handle inbound inquiries, de-escalate issues, and promote products while maintaining a high-paced call volume across our live social shopping brands. Ideal candidates...Remote jobHome office
- Winsor Consulting is seeking a customer service representative for our Piscataway office in New Jersey. The ideal candidate will ensure... ...mindset, and experience with CRM systems. Join us to deliver exceptional service and support our clients! #J-18808-Ljbffr Winsor ConsultingWork at office
- Sandvik Mining Rock Tools in Denver, CO is seeking a Customer Service Support and Sales Representative to deliver high-level service to customers, distributors, and internal stakeholders by managing inbound sales inquiries, processing orders, and resolving issues efficiently...3 days per week
$108k - $216k
...OfficePosition Summary...As a Social Sales Specialist at Walmart Connect, you have... ...partners, and Marketing support to grow your client’s... ...the changing world of Walmart customers by offering more than just media... ...omnichannel experiences.Our digital advertising business is...Full timeTemporary workPart timeWork at office$115k - $165k
...culture. JOB SUMMARY: The Specialty Sales Representativeis responsible fordriving... ...executing territory strategies, building strong customer relationships, and expanding adoption... ...-functionally with internal teams to support account planning, navigate access dynamics...Live inWork at officeRemote workShift workNight shiftGrabJobs
Jersey City, NJ4 days ago$70k - $75k
...Wine and Spirits Sales Specialist New York Wines & Spirits is a growing beverage distribution... ...where execution, reliability, and customer service drive success. As we expand, we... ...essential focus for this role, as well as supporting the branch in developing expertise in...Manhattan Beer Distributors
Ridgewood, NY3 days ago$26 - $28 per hour
...Sales Specialist The Hermès American Dream Boutique opened in 2021 and focuses on providing... ...collaboratively with the sales team and selling support teams to support the client experience... ...Specialist are to achieve selling and customer service objectives while adhering to...Hourly payFlexible hoursHermès
East Rutherford, NJ2 days ago- ...Sales Specialist | Home Depot Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and... ...servicewhile actively monitoring inventory and driving in-stock to support a seamless shopping experience....Local area
Home Depot
Jersey City, NJ2 days ago $70k - $75k
...Description Transform Local Businesses with Cutting-Edge Campaigns! (Remote Outside Sales Opportunity in the San Diego, California area!) Are you excited by the intersection of direct mail, digital, and e-commerce innovation? Do you want to be at the forefront of modern media...Casual workLocal areaRemote workGrabJobs
Jersey City, NJ2 days ago- LivePURE is seeking a Brand Partner Sales Support Representative to be the first point of contact for Brand Partners and Customers, delivering friendly, professional support by phone and email. This role builds relationships, recommends solutions, and processes orders,...Work at office
$109.44k - $150.48k
...together to win, grow, and make a real impact—supported by a high-performing, inclusive, and... ...development and execution of the omni sales plan. Successful candidates will work in... ...Innovation Summits, development and delivery of customer Joint Business Plans, and successful...$120 - $150 per hour
...thinkers who thrive on building meaningful partnerships that make a real impact. Overview Circuit is seeking an experienced Outdoor Media Sales Representative to drive advertising revenue across California and Texas. This role is intended for a proven traditional OOH seller...Full timeLocal areaImmediate startRemote workFlexible hoursGrabJobs
Jersey City, NJ1 day ago$15 - $20 per hour
...Position: Outreach Sales Specialist Location: On site, New Jersey/New York At Whizz, we... ...strong relationships with clients to ensure customer satisfaction, repeat business and... ...incentives. Comprehensive training and support. A positive and collaborative work...Flexible hoursShift workWhizz
Jersey City, NJ9 hours ago- * Experience: 4+ years of experience in digital forensics and/or corporate investigations.* Forensic Toolset Mastery:* Axiom or Nuix (... ...Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they...Local areaImmediate start
Corebridge Financial, Inc.
Jersey City, NJ4 days ago $128k - $140k
...The Role As a Senior Investigations Analyst , you are the lead “digital detective” for the organization. You will be responsible for... ...medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well‑being....Work at officeImmediate startRemote workJersey Digs
Jersey City, NJ3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support and Digital Sales Specialist. Be the first to apply!
- airport customer service agent Jersey City, NJ
- career services representative Jersey City, NJ
- customer service officer Jersey City, NJ
- bilingual customer service representative spanish english Jersey City, NJ
- full time customer service associate Jersey City, NJ
- part time customer service representative work from home Jersey City, NJ
- customer associate Jersey City, NJ
- customer service specialist Jersey City, NJ
- customer support associate Jersey City, NJ
- customer service representative data entry Jersey City, NJ