Receptionist

Job Description

Job Description

Job Title: Receptionist Job Description

The Receptionist serves as the first point of contact for visitors and callers, providing professional customer service at the front desk, managing incoming calls, maintaining office security procedures, and supporting administrative tasks such as data entry and meeting scheduling.

• Greet and welcome visitors in a professional and friendly manner at the front desk.
• Direct and announce visitors to the appropriate person or department.
• Answer, screen, and forward inbound phone calls promptly and accurately.
• Handle outbound calls as needed to support office operations and customer service.
• Maintain office security by following established safety procedures at the reception desk.
• Control access to the facility by monitoring the visitor logbook and issuing visitor badges.
• Update calendars and schedule meetings, ensuring accuracy and timeliness.
• Perform data entry tasks to support administrative and office functions.
• Provide general administrative support to the office as required.
• Deliver consistent, high-quality customer service to visitors, callers, and internal staff.
• Demonstrate reliability by adhering to scheduled hours and completing assigned tasks on time.

• Proven customer service experience in a receptionist or front desk role.
• Experience handling inbound and outbound phone calls in a professional environment.
• Administration experience supporting office operations.
• Strong data entry skills with attention to accuracy and detail.
• Proficiency with Microsoft Office applications.
• Demonstrated reliability and dependability in previous roles.
• Experience scheduling meetings and updating calendars.
• Ability to manage multiple tasks while maintaining a calm and professional demeanor.
• Clear and professional verbal communication skills.

• Prior administrative support experience in an office or reception environment.
• Comfort working with visitor management processes such as logbooks and badges.
• Strong organizational skills and ability to prioritize tasks effectively.
• Ability to maintain confidentiality and follow security procedures.
• Professional telephone etiquette and interpersonal skills.

This role is based at an on-site front desk in a professional office environment. The standard schedule is Monday with hours from 7:00 AM to 2:00 PM, including a one-hour lunch break. The position involves frequent interaction with visitors and staff, regular use of office equipment and Microsoft Office software, and consistent adherence to security and access control procedures. A professional appearance and demeanor are expected while working at the reception desk.

This is a Contract to Hire position based out of Chesapeake, VA.

The pay range for this position is $16.00 - $19.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Chesapeake,VA.

This position is anticipated to close on Oct 16, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.