Secretary

A SecretaryThe standard working hours for this position are as follows:Academic Year: Monday through Friday, 8:30 a.m. to 4:30 p.m.Summer: Monday through Thursday, 8:00 a.m. to 5:00 p.m.Position InformationTitle: A SecretaryOverview: Camden County College (CCC) is a leading two-year community college with campuses in Blackwood, Cherry Hill, and Camden, New Jersey. In addition, the college operates a Regional Emergency Training Center to educate and train police and fire academy professionals as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military friendly institution. As a leading employer in the region, CCC offers dynamic opportunities for educators, academic leaders, and professionals who are passionate about shaping the future of education and workforce development. Joining CCC means becoming part of a mission-driven institution that values diversity, innovation, and excellence. Our faculty and administrative teams are dedicated to student success, academic rigor, and community engagement, making CCC an exciting and rewarding place to work. Choose CCC for competitive salaries and comprehensive benefits, including health, retirement, and tuition assistance.Location: Blackwood CampusDepartment: ENROLLMENT SERVICESDays and Hours: See special instructions.Position Goals: The A Secretary provides administrative, records-processing, registration, and customer-service support within the Office of Records and Registration. The position processes student record requests and registration transactions, maintains accurate and confidential student information, assists students and College employees, and supports the daily operations of the Registrar's Office. The A Secretary will remain consistent with Camden County College's acknowledgement of the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community's traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, in our workplaces and society.Job Description: ESSENTIAL FUNCTIONSMaintains the privacy, security, and confidentiality of student education records in accordance with FERPA, College policy, applicable state requirements, and established departmental procedures.Processes registration, schedule changes, withdrawals, transcript requests, enrollment verifications, curriculum changes, demographic updates, and other routine student-record transactions.Provides enrollment counter support, registration, transcript processing, payment collection, session reconciliation, cashiering, and other enrollment-related support for credit and non-credit students, particularly during peak enrollment, registration, and graduation periods.Reviews requests and supporting documentation for accuracy and completeness.Uses approved artificial intelligence tools, when appropriate, to support administrative efficiency, draft or organize routine communications, summarize information, assist with reports, improve workflow tracking, and support data organization.Updates student records accurately and according to established procedures.Routes exceptions, complex cases, and requests requiring professional judgment to the Registrar or appropriate designee.Maintains electronic and physical student records in accordance with College policy and retention requirements.Supports graduation and commencement processes, including reviewing graduation applications, verifying completion requirements, maintaining accurate candidate records, communicating with students regarding outstanding requirements and ceremony details, preparing graduation and commencement materials, assisting with diploma processing and distribution, coordinating commencement-related activities.Reviews quality-assurance reports, identifies discrepancies, and completes or refers corrections.Supports the Registrar with National Student Clearinghouse transcript, enrollment verification, and degree verification processes.Scans, indexes, retrieves, and verifies documents within the College's records-management system.Assists with periodic records cleanup, archiving, and retention activities.Responds to inquiries by telephone, email, in person, and through assigned electronic queues.Explains routine Records and Registration policies, procedures, deadlines, and document requirements.Refers complex, unusual, or escalated concerns to the appropriate staff member.Prepares correspondence, reports, forms, and other departmental materials.Opens, sorts, distributes, and processes departmental mail.Schedules appointments, meetings, and room reservations as assigned.Maintains departmental files, supplies, calendars, and routine tracking documents.Performs all other duties as assigned.Minimum Qualifications: MINIMUM QUALIFICATIONSHigh school diploma or recognized equivalent required. Two to three years of administrative, clerical, records-processing, higher education, or customer-service experience preferred. Proficiency with Microsoft Office, including Outlook, Word, and Excel. Ability to learn and accurately use student information systems, document-imaging systems, and other College technology. Strong data-entry, proofreading, organizational, and recordkeeping skills. Ability to interpret and consistently apply established policies and procedures. Ability to manage competing priorities and meet deadlines in a high-volume environment. Strong written, verbal, and interpersonal communication skills. Ability to provide professional service to students, employees, and members of the public from diverse backgrounds. Demonstrated ability to exercise discretion and maintain confidential student information. Ability to work independently and collaboratively.Benefits: Camden County College offers a comprehensive benefits package to our full-time employees that includes medical, prescription, dental plans, life insurance, short & long-term disability, retirement plans, and a flexible spending account. The College also offers a generous paid time off policy, as well as paid holiday time. Additional benefits include an Employee Assistance Program (EAP), tuition reimbursement, tuition waiver programs, and professional development opportunities.Special Instructions for Applicants: The standard working hours for this position are as follows: Academic Year: Monday through Friday, 8:30 a.m. to 4:30 p.m. Summer: Monday through Thursday, 8:00 a.m. to 5:00 p.m.Published Salary Range: $56,423-$67,423Job Open Date: 08/13/2026Job Close DateOpen Until Filled: YesJob Category: Administrative/StaffApplication Types Accepted: Main App - ApplicantSupplemental QuestionsRequired fields are indicated with an asterisk (*).* Do you have a high school diploma or higher? YesNoApplicant DocumentsRequired DocumentsCover LetterResumeOptional DocumentsOther Document