Office Manager
WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC
Join Our Team at West Coast Dental!
Are you a dynamic leader with a passion for the dental industry? West Coast Dental is seeking a talented and motivated Dental Office Business Manager to join our team and help us deliver exceptional patient care.
Why Work With Us?
- Competitive Compensation : Enjoy a top-tier base salary plus performance bonuses.
- Diverse Patient Base : Serve a wide range of dental patients with various payor types.
- Comprehensive Dental Services : General, specialty, and orthodontic care in all offices.
- Commitment to Quality : Be part of an established dental organization focused on quality and patient experience.
- Professional Growth : Access opportunities for training, development, and mentorship in the dental field.
- Supportive Teams : Work with excellent clinical and administrative dental teams in every office.
- Collaborative Environment : Engage in a team approach to providing exceptional dental patient experiences.
- Modern Facilities : Utilize state-of-the-art dental practice management systems, instruments, and equipment.
What We Seek in a Dental Office Business Manager
- Leadership Skills : Ability to lead and manage dental teams effectively.
- Analytical Abilities : Strong skills in analyzing operational, performance, and financial metrics in a dental setting.
- Passion for Helping : A genuine desire to assist patients and staff.
- Personable Nature : Outgoing, cheerful, and approachable demeanor.
- Communication Skills : Excellent verbal and written communication abilities.
- Team Player : Commitment to being part of a high-quality dental team focused on patient satisfaction.
- Career Growth : Eagerness to learn, grow, and advance professionally in the dental industry.
Qualifications (Dental Experience Preferred, Not Required)
- Computer Proficiency : Strong computer skills.
- Motivation : Desire for career advancement in the dental field.
- Professionalism : Interest in being part of a professional dental team.
- Analytical and People Skills : Strong analytical abilities and interpersonal skills.
- Leadership : Ability to lead and manage dental teams.
- Collaborative Spirit : Personable and cheerful demeanor.
- Communication : Strong interpersonal, oral, and written communication skills.
- Judgment : Ability to make sound decisions.
- Independence : Ability to work independently and manage multiple projects.
- Education : Bachelor's Degree required.
- Experience : Dental experience preferred but not required.
Responsibilities
- Team Management : Coach, mentor, and oversee front and back-office dental staff to ensure excellent patient experiences and compliance.
- Collaboration : Work with Regional Management, Call Center, Marketing, HR, Recruiting, and other departments to analyze performance and ensure optimal staffing and patient flow.
- Scheduling : Manage staff, patient, and doctor schedules.
- Hiring and Training : Interview, hire, and train dental staff.
- Compliance : Oversee compliance with OSHA, HIPAA, Code of Safe Practices, and HR policies.
- Leadership : Collaborate with dentists, hygienists, and support staff to promote clinical and administrative excellence.
Support Provided
- Modern Offices : Beautiful, state-of-the-art dental facilities with modern systems and equipment.
- Back-office Support : Full support from Specialty Managers, Assistants, Floor Supervisors, RDAs, DAs, X-Ray Techs, and Sterilization Clerks.
- Quality Supplies : Reliable, high-quality dental supplies from reputable companies.
- Compliance : Regulatory and facility compliance.
- Patient Flow : Steady flow of dental patients from all payor types.
Opportunities for All
- Experienced Candidates : Join our family and culture, and grow operationally to reach your full potential in the dental industry.
- New Candidates : Receive training, coaching, and guidance from experienced Regional Managers, Office Managers, and Training Department leadership. Benefit from training programs, regular reviews, one-on-one coaching, and other resources to help you succeed.
About Us
For over 30 years, West Coast Dental has been committed to providing high-quality general and specialty dental and orthodontic care, ensuring a great patient experience. With over 48 offices in greater Los Angeles, Orange County, the Inland Empire, and Northern San Diego, we offer comprehensive dental care to a diverse patient base, including private, PPO, Medi-Cal, and HMO patients. We are expanding and expect significant growth and opportunities for our employees and partners.
Benefits
- Paid Time Off
- Sick Pay
- Holiday Pay
- Medical Coverage
- Supplemental Vision Coverage
- Comprehensive Dental Benefits for Employees and Dependents
- Voluntary Supplemental Insurance (Life, Disability, Critical Illness, Accident)
- 401k Plan Participation
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