Enterprise Account Manager

Enterprise Account Manager Parsippany, NJ · In-Office · Full-Time

The Role

Giftogram is the #1 rated rewards and incentives platform on G2, ranked in the top 100 of all software companies. More than 22,000 businesses — including 1 in 3 Fortune 500 companies — use Giftogram to power employee recognition, customer engagement, research incentives, and payouts.

As an Enterprise Account Manager, you will own a portfolio of our largest customers — organizations of 5,000+ employees — and lead the strategy, relationships, and growth that turn them into long-term, expanding partnerships. You will be the primary driver of net revenue retention and expansion within your book, building multi-threaded relationships across HR, Finance, Procurement, and the C-suite.

This is a senior, commercially-owned role on a team that leadership treats as a core engine of the business.

What You'll Own

• A portfolio of enterprise accounts (5,000+ employees) as the primary strategic partner across the customer's organization
• Upsell and cross-sell revenue, with quarterly expansion quotas and uncapped accelerators above target
• Multi-threaded relationships across HR, Finance, Procurement, and C-suite — never single-threaded
• Structured business reviews, ROI conversations, and account planning that deepen customer investment
• Whitespace identification and expansion across new teams, departments, and use cases
• Accurate pipeline forecasting in HubSpot, with the discipline and rigor of a top enterprise seller

You Might Be a Great Fit If You Have

• 3+ years of enterprise B2B account management or sales experience with a track record of expansion, not just renewal
• Proven success selling to HR, Finance, or Procurement buyers at organizations of 5,000+ employees
• Experience navigating complex orgs — you know how enterprise decisions actually get made and how to move deals across layers of stakeholders
• Executive presence and credibility with senior leaders
• Fluency with structured sales methodologies (MEDDIC, Challenger, or similar) and CRM discipline (HubSpot or Salesforce)

Compensation & Benefits

• $130,000 – $150,000 OTE with uncapped accelerators
• Base salary: $90,000 – $110,000
• 401(k) with 4% company match
• Medical, Dental, and Vision insurance, effective Day 1
• 15 PTO days + paid company holidays

Show Us Your Craft

• Include a short outreach message you might send to a senior stakeholder at an existing enterprise customer to open a conversation about expansion — a new use case, team, or department where Giftogram could add value. Email, LinkedIn message, or meeting request — we want to see how you think about creating opportunity inside large organizations.