Clinical Support Tech I - Intermediate Neurosciences & ENT Unit

Description Nursing Assistant I + clerical (Clinical Support Tech I) is needed for the new Intermediate Neurosciences and Otolaryngology/Head & Neck Surgery (ENT) Unit at UNC Medical Center in Chapel Hill, NC. This is a 36 hours per week position, working rotating shifts, days and nights (7am - 7:30pm, 7pm - 7:30am), with weekend and holiday rotation. This position qualifies for an extensive benefit package including PTO hours, which are accrued based on the number of worked hours. Our Intermediate Neurosciences & ENT Unit (INEU) team consists of professionals who approach their work with positivity, compassion, and a strong sense of teamwork. The unit has 18 beds with 4 epilepsy monitoring. It cares for patients with ischemic and hemorrhagic strokes, brain tumors, epilepsy, spine injury, neuromuscular illness, neurodegenerative illness, neurotrauma, and central nervous system infections. Our ENT patients are predominately present with head and neck malignancies and require a variety of surgical interventions involving the head, mouth, tongue, jaw, thyroid, and oropharynx. Our physician teams are nationally recognized as innovators in Neuro Care and Head and Neck Surgical Oncology. INEU strives to provide a sensitive, caring environment which recognizes our mission in service to patients and their families while fostering a professional, collaborative atmosphere conductive to learning and gratification for our staff. This new unit is scheduled to open in the Summer of 2026! Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Responsibilities Assist physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies. Critically review patient care documentation, noting significant changes and immediately reporting to a registered nurse or physician. Perform clerical tasks: organize and prioritize workload, greet and direct visitors, research information requested by nurses and physicians, review orders for logic and clarity, revise orders as requested by the nurse, answer telephone/patient call lights, transcribe physician orders, and maintain medical records. Perform routine quality assurance audits, safety checks, and inventory of supplies. Provide administrative support including PI audits and data entry. Provide clinical support assistance: cleaning work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, restocking supplies, transporting patients/supplies/specimens, and assisting in orientation of new employees and students. Provide direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation; measure and record vital signs, patient height and weight; may be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage. Reinforce routine teaching given to patients by the registered nurse or physician and document patient understanding. Distribute patient education materials at the request of patients and/or health care providers. Other Information Education Requirements: High School Diploma or General Education Development (GED) Licensure/Certification Requirements: Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service; Basic Life Support (BLS) certification Professional Experience Requirements: Prior experience not required. Knowledge/Skills/Abilities Requirements: Must be fluent in verbal and written English language. Capability to develop computer skills if not competent. Job Details Legal Employer: STATE Entity: UNC Medical Center Organization Unit: Intermediate Neuro ENT Care Unit Work Type: Full Time Standard Hours Per Week: 36.00 Salary Range: $18.12 - $25.51 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Variable Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: No This is a State position employed by UNC Health Care System with UNC Health benefits. If you are currently an employee of another North Carolina agency and participate in TSERS or the ORP, you will be eligible to continue those plans at UNC Health. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email View email address on click.appcast.io if you need a reasonable accommodation to search and/or to apply for a career opportunity. #J-18808-Ljbffr