Director Pharmacy Account

• Lead, coach, and develop a team of Pharmacy Account Executives and Account Managers responsible for strategic and operational management of a diverse regional book of business, ensuring exceptional client satisfaction, retention, and profitability.
  
• Partner with regional health plan leadership, clinical partners, and cross-functional stakeholders to execute integrated market strategies, resolve complex client needs, and support long-term business growth.
  
• Provide strategic leadership by participating in client meetings, mentoring associates through complex business challenges, monitoring regional performance, and driving execution of key CarelonRx initiatives and enterprise priorities.
  
• Oversee operational reporting, business performance metrics, and regional initiatives while ensuring teams have the tools, resources, and organizational support needed to successfully deliver client commitments.
  
• Hires, trains, coaches, counsels, and evaluates performance of direct reports.
  

• Demonstrated leadership experience managing high-performing client-facing teams, including Pharmacy Account Executives, Account Managers, or similar customer relationship management teams within the PBM or managed care industry preferred.
  
• Proven success leading strategic client relationships with accountability for client retention, profitability, client satisfaction, renewals, and overall book of business performance preferred.
  
• Experience partnering with health plan leadership, clinical stakeholders, and cross-functional business partners to develop and execute regional growth strategies and integrated client solutions preferred.
  
• Strong executive presence with exceptional communication, negotiation, conflict resolution, and relationship management skills, including the ability to navigate complex client situations and influence senior leaders preferred.
  
• Demonstrated ability to coach, mentor, and develop leaders and associates while successfully leading organizational change, performance management, and talent development initiatives preferred.
  
• Strong business acumen with experience interpreting operational and financial performance metrics, identifying strategic opportunities, and leading large-scale initiatives in a fast-paced PBM or healthcare environment preferred.
  

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact View email address on us.fitly.work for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act