Secretary Level III (Building Supplies/Contract Contingent)

Secretary Level III (Building Supplies/Contract Contingent)

The contractor for this project will be working for a government agency which is one of three central management agencies of the Federal Government. This agency provides work space, products and services, technology, telecommunications, and management policy for the Federal Government. The administrative services under this agency's regulatory purview include the management of real and personal property, travel and transportation, motor vehicles, and mail. Their organization serves a population of over 11,000 employees, which includes two major services, along with several staff organizations that are focused on achieving a vision of "excellence in the business of government." The agency provides these services through the coordinated efforts of multiple regional offices throughout the United States and the headquarter office located in Washington, DC. The work performed for this contract will be in Washington D.C. in either the agency's Central Office or the National Capital Regional Office.

• Directly addresses tenant issues (stocking supplies in all service centers/break rooms/meeting rooms; personal storage and file cabinet locker issues (setting codes, replacing batteries); replacing missing keys from the work station credenzas and file cabinets.
• Ensures all meeting rooms are well stocked with proper supplies and correct number and color of assigned chairs at all times.
• Ensures AV system (TV, phones, etc.) is in place and in working order (if applicable) and reports issues to IT Support.
• Ensures that supplies that do not belong in meeting rooms (reams of copy paper, excess flip charts, etc.) are placed in their proper locations.
• Inspects the workspace for issues which require maintenance or follow up by the BMO or janitorial staff (ex. ceiling lights out, broken door hardware, etc.) and track resolution to those issues.
• Serves as a reliable information source for visitors and tenants when directions are needed within the building.
• Reads and responds to appropriate tenant requests that are sent to the 1800 F Tenant Support email box, as well as some face-to-face requests from tenants.
• Resolves issues that are assigned to them by the Floor Coordinator Team Lead and/or Division Director.
• Understands the basics of conflict resolution and assists tenants with resolving, workplace conflict related to workspaces, noise, reservations, and other shared space issues that may arise.
• Assists tenants with making alternative Book IT! reservations to promote maximum utilization of the workplace.
• Ensures all required signage is correct in content, legible, clean and neatly hung throughout the facility at all times.
• Some knowledge of basic email functions is necessary to be able to read and type responses to status of tenant support requests when resolved.
• Completes a daily Floor Coordination workflow checklist at the end of each shift.
• Documents all incidents that are not compliant to the building policies and house rules (ID badges in laptop, purse, cell phones, laptops etc. left unattended and in full view of others).
• Ability to document these incidents as well as other communications completely, honestly and legibly at all times is needed.
• Must be able to stand, walk (for long periods of time), bend and kneel (locker assistance) with very little to no physical restraints.
• Ability to take basic instructions and possesses good communication and customer service skills.
• Proper footwear and neat appearance required at all times.

Qualifications

• High School/GED
• 2-4 years of field experience
• Must have a full, user-level knowledge of the BookIT! Application.
• Applicable computer skills
• Verbal and Written skills for a Professional Office Environment

Additional Information

CORE COMPETENCIES

• Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership – ability to guide and lead colleagues on projects and initiatives
• Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication – ability to effectively communicate to stakeholders of all levels
• Motivation – persistent in pursuit of quality and optimal client and company solutions
• Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• Organization – ability to manage projects and activity, and prioritize tasks

BENEFITS AND HIGHLIGHTS

At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our growing list of benefits currently include the following for Full Time Employees:

• Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives.

Group Health Insurance Benefits:

• Medical: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs.

• Dental: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.

• Vision: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.

For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.

• 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.

• Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.

• Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.

• Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.

• Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.

• Leverage-able Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, gain experience, and contribute to Thought Leadership while you build a basket of marketable experiences.

• ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.

• Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.

• Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.

• Supplemental Life/ Accidental Death and Dismemberment Insurance : If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.

• Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.

ADDITIONAL INFORMATION - The Best Way To Apply

• ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. • ProS