Client Success Manager (GBS HR)

Client Relationship Manager

Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies

Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investment

Onboard new clients introducing their purchased Gartner services and capabilities

Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients

Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills

Bachelor's degree preferred

At Gartner, Inc., we guide the leaders who shape the world

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities

Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories

We hire remarkable people who collaborate and win as a team

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations

Gartner is the world authority on AI

At Gartner, you'll join a company at the very center of the AI revolution

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers

In our hybrid work environment, we provide the flexibility and support for you to thrive working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity